Summary
Overview
Work History
Education
Skills
Timeline
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John Copp

Ft. Worth

Summary

Reliable and personable professional with a strong background in bartending, customer service, and team collaboration. Skilled at building trust, communicating clearly, and delivering exceptional experiences—key traits that translate seamlessly into roles in sales, tech support, or client-focused positions. Recognized for problem-solving on the fly, staying calm under pressure, and driving repeat business through genuine connections. Eager to bring loyalty, adaptability, and a growth mindset to a long-term opportunity in a fast-paced, evolving industry.

Overview

14
14
years of professional experience

Work History

Server

Captain Ron’s
03.2022 - Current
  • Served guests in a high-volume, fast-paced lakefront restaurant
  • Focused on creating memorable “vacation-like” experiences for guests
  • Adapted quickly between bartending and serving roles to meet operational needs
  • Reference: Rory – 417-322-4908
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bartender

Otommys Pub and Grill
01.2021 - Current
  • Built a loyal following of regulars through personalized service and local charm
  • Developed and promoted creative drink specials to boost customer engagement and sales
  • Maintained a clean, well-stocked bar while managing customer flow with ease
  • Reference: Eddy – 816-255-4562

Bartender

Bluecat Tavern and Grill
01.2019 - 01.2021
  • Worked in a family-run establishment handling all aspects of the restaurant
  • Managed food and liquor orders, assisted in kitchen prep, and served at the bar
  • Learned valuable business operations and multitasking in a small team environment
  • Reference: Margery – 573-552-5577

Sales Associate

Resorts Condominium International
01.2011 - 12.2019
  • Reached or exceeded sales quotas and preset personal performance goals.
  • Mentored less-experienced coworkers in timeshare industry sales techniques and customer service practices.
  • Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
  • Collaborated with team members to achieve monthly sales targets.

Education

Associate of Science - Cybersecurity

University of Phoenix
08.2025

Skills

  • TBAC certification holder in Texas
  • Trained on most major POS systems
  • Excellent multitasking, people skills, and team collaboration
  • Strong knowledge of food and beverage service, inventory, and hospitality
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance

Timeline

Server

Captain Ron’s
03.2022 - Current

Bartender

Otommys Pub and Grill
01.2021 - Current

Bartender

Bluecat Tavern and Grill
01.2019 - 01.2021

Sales Associate

Resorts Condominium International
01.2011 - 12.2019

Associate of Science - Cybersecurity

University of Phoenix