John Corey
Santa Maria,United States
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Well-qualified Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
1
1
Certification
Work History
PVD Delivery Driver/Seasonal Worker
UPS
11.2023 - 12.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Fuel Dispatcher
Select Staffing
03.2023 - 07.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 32 fleet vehicles daily.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintained updated and detailed records of calls in physical and electronic database.
- Monitored vehicle locations to coordinate timely arrivals.
Dispatcher
USA Staffing/Taylor Farms/Curation/Apio Inc.
01.2000 - 11.2022
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Answered phone calls and responded to customer emails.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored flow of paperwork and directed information to appropriate departments.
Education
Certificate - Accounting
Skadron College
San Bernardino, CA09.1998
Skills
- Followed Project Plans
- Shipment Procedures
- Advanced Communication Skills
- Maintain Safety
- Task Delegation
- Accounting
- Materials Transport
- Scheduled Services
- Job Tracking
- Costumer Experience
Certification
- Accounting Training
Timeline
PVD Delivery Driver/Seasonal Worker
UPS
11.2023 - 12.2023
Fuel Dispatcher
Select Staffing
03.2023 - 07.2023
Dispatcher
USA Staffing/Taylor Farms/Curation/Apio Inc.
01.2000 - 11.2022
Certificate - Accounting
Skadron College
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