Rivers Glover
Manual Software Tester
Rosharon,TX
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Seasonal Delivery Driver
UPS
Houston, TX
10.2022 - 01.2023
- Proficient in route planning, utilizing maps, GPS, and navigation tools
- Strong time management abilities to meet delivery schedules and deadlines
- Physically fit and able to handle loading and unloading packages of various sizes and weights
- Attentive to detail, ensuring accurate and efficient package delivery
- Excellent customer service skills, providing professional and friendly interactions
- Effective problem-solving capabilities to address challenges during deliveries
- Prioritizes safety, follows safe driving practices, and adheres to UPS's safety guidelines
- Skilled in record-keeping, maintaining delivery logs and completing necessary paperwork
- Technologically proficient, comfortable with handheld devices and electronic scanners.
Dispatch Manager
Clei Group, LLC
Pearland, TX
11.2020 - 10.2022
- Conducted training sessions for new employees, ensuring smooth onboarding and effective knowledge transfer
- Delegated tasks to team members based on their skills and expertise, optimizing productivity and efficiency
- Coordinated the daily workload, effectively prioritizing tasks and ensuring timely completion
- Maintained meticulous records of productivity, utilizing data analysis to identify areas for improvement and enhance overall performance
- Oversaw the seamless flow of incoming and outgoing shipments, ensuring accuracy and timeliness in logistics operations
- Regularly reported to senior management on key metrics, providing valuable insights and contributing to strategic decision-making.
Amazon Delivery Driver
Clei Group
Pearland, TX
03.2018 - 11.2020
- Demonstrated expertise in safe and efficient driving, maintaining a clean driving record
- Proficient in utilizing GPS navigation systems and route optimization tools for timely and accurate deliveries
- Excellent time management skills, consistently meeting delivery schedules and deadlines
- Physically fit and capable of lifting and handling packages of various sizes and weights
- Exceptional attention to detail, ensuring accurate package sorting and delivery to the correct addresses
- Strong customer service abilities, providing friendly and professional interactions with customers
- Skilled problem solver, adept at navigating through traffic, construction zones, and challenging addresses
- Committed to maintaining a high level of safety, following company policies and procedures
- Experienced in record-keeping, accurately documenting deliveries and maintaining delivery logs
- Technologically proficient, comfortable using handheld devices and scanning equipment for package tracking and updates
Sanitation Technician
Sunny Sky Products
Houston, TX
12.2018 - 02.2019
- Proficient in maintaining high standards of cleanliness and hygiene in various settings, including offices, industrial facilities, and public spaces
- Experienced in using a variety of cleaning equipment and tools to efficiently and effectively sanitize and disinfect surfaces
- Knowledgeable about proper handling and disposal of hazardous waste materials, adhering to safety protocols and regulations
- Skilled in following cleaning procedures and protocols to ensure compliance with industry standards and best practices
- Detail-oriented and thorough, consistently delivering spotless and sanitized environments
- Strong understanding of different cleaning agents, their appropriate applications, and safety precautions
- Able to work independently or as part of a team to complete cleaning tasks within designated timeframes
- Excellent time management skills, prioritizing tasks and managing workloads to meet deadlines
- Dedicated to providing exceptional customer service, responding promptly to requests and addressing concerns
- Committed to maintaining a safe and healthy environment for employees, visitors, and customers through regular sanitation practices.
Kitchen Staff
Glistening Spaces LLC
Houston, TX
03.2017 - 10.2018
- Proficient in assisting with food preparation activities, including chopping, peeling, slicing, and measuring ingredients
- Skilled in following recipes, portion control guidelines, and food safety standards to ensure consistent quality
- Knowledgeable about handling and storing perishable items to maintain freshness and prevent cross- contamination
- Experienced in maintaining a clean and organized work area, including proper sanitation of utensils, equipment, and surfaces
- Able to assist in inventory management by monitoring ingredient levels, notifying supervisors of shortages, and restocking supplies
- Familiar with various kitchen equipment and appliances, ensuring their proper operation and performing basic maintenance tasks
- Strong attention to detail, ensuring accuracy in ingredient measurements and adherence to recipe specifications
- Collaborative team player, effectively communicating with chefs, cooks, and other kitchen staff to ensure smooth workflow
- Adaptable and flexible, willing to take on additional responsibilities and assist with other kitchen tasks as needed
- Committed to upholding high standards of food quality, safety, and presentation, contributing to overall customer satisfaction.
Custodian/Maintenance
Pepper Snapple Group
Houston, TX
09.2014 - 02.2017
- Proficient in maintaining cleanliness and orderliness in warehouse facilities, including sweeping, mopping, and sanitizing floors
- Skilled in handling and disposing of waste materials according to company protocols and environmental regulations
- Experienced in performing routine maintenance tasks, such as cleaning restrooms, replenishing supplies, and emptying trash bins
- Knowledgeable about proper storage and organization of warehouse equipment, tools, and materials
- Detail-oriented, conducting regular inspections to identify and address any safety hazards or cleanliness issues
- Familiar with operating cleaning equipment and tools, including floor scrubbers, vacuums, and pressure washers
- Able to collaborate effectively with warehouse staff, communicating any cleaning-related concerns or needs
- Committed to following all health and safety guidelines, ensuring a clean and hygienic environment for employees
- Efficient time management skills, completing cleaning tasks within designated timeframes and prioritizing workload effectively
- Adaptable and flexible, willing to assist with other warehouse tasks or projects as needed.
Education
Diploma - Basics
Wharton High School
08.2000 - 05.2004
Certificate in QA Software Engineer Careerist - Remote - Manual QA
Careerist
Remote 05.2023 - 07.2023
Certificate in Construction Generation Crafts Profession Program - undefined
10.2016 - 05.2016
Skills
Bug tracking
undefinedAdditional Information
- Willing to relocate: Anywhere
Timeline
Certificate in QA Software Engineer Careerist - Remote - Manual QA
Careerist
05.2023 - 07.2023
Seasonal Delivery Driver
UPS
10.2022 - 01.2023
Dispatch Manager
Clei Group, LLC
11.2020 - 10.2022
Sanitation Technician
Sunny Sky Products
12.2018 - 02.2019
Amazon Delivery Driver
Clei Group
03.2018 - 11.2020
Kitchen Staff
Glistening Spaces LLC
03.2017 - 10.2018
Certificate in Construction Generation Crafts Profession Program - undefined
10.2016 - 05.2016
Custodian/Maintenance
Pepper Snapple Group
09.2014 - 02.2017
Diploma - Basics
Wharton High School
08.2000 - 05.2004
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