John C. Rivera
The Bronx,NY
Summary
Security Officer with over 6 years of experience and a background in the U.S. Navy.
Skilled in communication and interpersonal relations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Outreach Specialist
Bowery Residents' Committee (BRC)
New York, NY
09.2025 - Current
- Responsible for providing direct outreach, escort, and referral services for homeless individuals encountered in the field
- Responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services
Security Officer/Concierge
Alliance Security Services
New York, NY
06.2025 - 08.2025
- Ensured the safety of life and property through vigilant security checks
- Conducted security checks for any security and safety violations and report all necessary findings
Security Officer
Allied Universal Security (MTA NYCT)
New York, NY
05.2021 - 05.2025
- Ensured the safety of life and property through vigilant security checks
- Conducted security checks for any security and safety violations and report all necessary findings
Security Officer
Alliance Security Services (1199 SEIU)
New York, NY
08.2020 - 05.2021
- Ensured the safety of life and property through vigilant security checks
- Conducted security checks for any security and safety violations and report all necessary findings
Security Officer
Allied Universal Security (Knickerbocker Village)
New York, NY
04.2020 - 08.2020
- Ensured the safety of life and property through vigilant security checks
- Conducted security checks for any security and safety violations and report all necessary finding
Security Officer
Allied Universal Security (Sotheby's)
New York, NY
06.2019 - 04.2020
- Ensured the safety of life and property through vigilant security checks
- Conducted security checks for any security and safety violations and report all necessary finding
Child Protective Specialist
Administration for Children's Services
Bronx, NY
08.2018 - 10.2018
- Completed field visits to investigate allegations of abuse and/or neglect
- Interviewed family members and others who interact with the family to assess child safety and well-being
Job Opportunity Specialist (Mobile Outreach Team)
NYC Human Resources Administration (HRA)
New York, NY
05.2016 - 03.2017
- Commuted to various shelters to meet and assess clients in order to link them with apartment viewings utilizing the HOME application
- Scheduled transportation requests with the Department of Homeless Services (DHS) and escorted clients to apartment viewings to transition them into permanent housing
Job Opportunity Specialist
NYC HRA - Family Independence Administration
Bronx, NY
01.2016 - 05.2016
- Assisted clients with employment services, food stamps, cash assistance, and other income support services for New York City residents in order to assist them in leading independent lives
Correction Officer (Recruit)
NYC Department of Correction
Flushing, NY
08.2015 - 11.2015
- Passed the Peace Officer and Deadly Physical Force (DPF) Exams
- Trained in mental health and suicide prevention, emergency preparedness and fire safety
Passenger Service Agent & Baggage Handler
Prime Flight
Flushing, NY
07.2014 - 07.2015
- Helped customers with the passenger check-in process for domestic and international travel
- Performed baggage handling functions
Wheelchairs Escort & Greeter
Aviation Safeguards
Flushing, NY
10.2013 - 07.2014
- Transported passengers requiring wheelchair assistance to the baggage claim area or to the departure gate
- Performed ticketing, baggage claim, and general customer service functions
Local Pastor
Community United Methodist Church (Spanish)
Jackson Heights, NY
07.2012 - 07.2013
- Prepared worship bulletins, crafted sermons that applied Scripture to daily life and celebrated the Sacraments
- Actively helped members grow closer to God as congregational leaders through worship and spiritual disciplines
- Protected the integrity and reputation of the church in the community as a place of honesty, safety, hope, and reconciliation
Local Pastor
Willis Avenue United Methodist Church
Bronx, NY
07.2011 - 07.2012
- Prepared worship bulletins, crafted sermons that applied Scripture to daily life and celebrated the Sacraments
- Actively helped members grow closer to God as congregational leaders through worship and spiritual disciplines
- Protected the integrity and reputation of the church in the community as a place of honesty, safety, hope, and reconciliation
Training Specialist
Bronx Lebanon Hospital
Bronx, NY
11.2006 - 08.2008
- Established and maintained positive relationships with patients, visitors, and other employees
- Provided administrative support for the Training Department
- Assisted hospital employees in meeting their annual mandatory compliance requirements
Assistant to the Dean
Boricua College
New York, NY
04.2005 - 11.2006
- Provided administrative assistance to the Dean of Academic Studies and the Vice President of Academic Affairs
- Provided academic information to students and mediated between professors and students
- Handled attendance records for all courses in the Department of Generic Studies
Administrative Assistant
First Spanish United Methodist Church
New York, NY
11.2004 - 04.2005
- Answered phone calls, filed records, and scheduled appointments
- Prepared the weekly church bulletins
Cryptologic Technician (Collection) CTR
United States Navy
Kunia, HI
10.2000 - 10.2004
- Collected valuable intelligence information on a specific target mission
- Analyzed the data collected for our consumers
Education
M.Div. - Divinity
Drew Theological School
Madison, NJ 09.2008 - 05/2011
M.Ed. - Education And Instruction
Touro University International
Cypress, CA 10.2002 - 03/2004
Bachelor of Arts - Philosophy
Herbert H. Lehman College
Bronx, NY 09.1988 - 06/1993
Skills
- Computer literacy
- Customer service
- Typing (50-70 WPM)
Certification
- Completed the 8 and 16-hour Certification for Security Guard
- Acquired the Concealed Carry Firearms Training Certificate
- Obtained the FDNY F-01 and F-04 Certificate of Fitness
- Narcan Training Certificate, BRC, September 2025, Expires September 2027
- Completed Nonviolent Crisis Intervention Training, BRC, September 2025
Awards
Ordained Minister with the WCICC
Ecclesiastical Endorsement with the WCICC
Languages
Spanish
Timeline
Outreach Specialist
Bowery Residents' Committee (BRC)
09.2025 - Current
Security Officer/Concierge
Alliance Security Services
06.2025 - 08.2025
Security Officer
Allied Universal Security (MTA NYCT)
05.2021 - 05.2025
Security Officer
Alliance Security Services (1199 SEIU)
08.2020 - 05.2021
Security Officer
Allied Universal Security (Knickerbocker Village)
04.2020 - 08.2020
Security Officer
Allied Universal Security (Sotheby's)
06.2019 - 04.2020
Child Protective Specialist
Administration for Children's Services
08.2018 - 10.2018
Job Opportunity Specialist (Mobile Outreach Team)
NYC Human Resources Administration (HRA)
05.2016 - 03.2017
Job Opportunity Specialist
NYC HRA - Family Independence Administration
01.2016 - 05.2016
Correction Officer (Recruit)
NYC Department of Correction
08.2015 - 11.2015
Passenger Service Agent & Baggage Handler
Prime Flight
07.2014 - 07.2015
Wheelchairs Escort & Greeter
Aviation Safeguards
10.2013 - 07.2014
Local Pastor
Community United Methodist Church (Spanish)
07.2012 - 07.2013
Local Pastor
Willis Avenue United Methodist Church
07.2011 - 07.2012
M.Div. - Divinity
Drew Theological School
09.2008 - 05/2011
Training Specialist
Bronx Lebanon Hospital
11.2006 - 08.2008
Assistant to the Dean
Boricua College
04.2005 - 11.2006
Administrative Assistant
First Spanish United Methodist Church
11.2004 - 04.2005
M.Ed. - Education And Instruction
Touro University International
10.2002 - 03/2004
Cryptologic Technician (Collection) CTR
United States Navy
10.2000 - 10.2004
Bachelor of Arts - Philosophy
Herbert H. Lehman College
09.1988 - 06/1993