John Cronau
Oneonta,NY
Summary
High-energy leader with solid background in retail environments and specialty experience in big box retail management. Proficient in organizing and minimizing shrink. Skillful delegator and organizational problem-solver. Enjoys working on a team.
Overview
9
9
years of professional experience
Work History
Assistant Grocery Manager
Price Chopper
07.2023 - 10.2023
- Oversaw and operated a team of 8 grocery employees to ensure high levels of instock and customer service performance.
- Responsible for ordering and visually merchandising products to elevate sales.
- Unloaded trucks and processed inbound shipments to mitigate shrink.
Lumber Department Supervisor
Home Depot
05.2023 - 07.2023
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Developed processes to ensure inventory and inbound freight was processed and accurate, eliminating potential shrink issues.
- Managed team of 12 employees, delegated tasks and held each employee accountable for completing assignments.
Lumber Sales Associate
Home Depot
02.2020 - 05.2023
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Recommended complementary purchases to customers, increasing revenue.
- Continuously updated product knowledge through training sessions and industry research, becoming a trusted resource for colleagues and customers alike.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Forklift certified as a trainer to help new hires learn our equipment.
- Safety employee- tasked with identifying safety issues in the department and resolving them.
Landscape Foreman
Landyscapes
07.2017 - 02.2020
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Researched and identified appropriate plants and materials for landscaping projects.
- Installed and maintained landscapes at homes, offices, and parks.
- Maintained grounds by trimming, weeding, and general clean-up.
Seafood Team Leader
Best Market
12.2014 - 06.2017
- Evaluated employee performance regularly through feedback sessions which led to improved job satisfaction and overall team success.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Managed daily operations including opening/closing procedures, staff scheduling, order processing, merchandising updates as necessary.
Education
Bachelor of Science - Bioscience
SUNY Farmingdale
Farmingdale, NYHigh School Diploma -
Islip High School
Islip, NY06.2011
Skills
- Administration and Reporting
- Schedule oversight
- Customer Relationship Management
- Shrink Mitigation
- Associate growth and development
Timeline
Assistant Grocery Manager
Price Chopper
07.2023 - 10.2023
Lumber Department Supervisor
Home Depot
05.2023 - 07.2023
Lumber Sales Associate
Home Depot
02.2020 - 05.2023
Landscape Foreman
Landyscapes
07.2017 - 02.2020
Seafood Team Leader
Best Market
12.2014 - 06.2017
Bachelor of Science - Bioscience
SUNY Farmingdale
High School Diploma -
Islip High School