- Volunteering with youth sports programs as a Coach
- Photography and editing photos
- Outdoor Recreation
- Participation in various sports activities for physical activity, camaraderie, and personal growth
John Crum
Tallahassee,FL
Summary
Dynamic Regional Director at Catapult Sports with a proven track record in enhancing team productivity and customer satisfaction. Skilled in staff training and development, I foster collaborative environments and implement data-driven strategies to achieve operational excellence. Adept at relationship building, I consistently improve service quality and responsiveness.
Veteran coach with deep expertise in American football and a strong history of success through disciplined leadership and team development. Over 30 years of coaching football, soccer, and track and field, guiding teams to state championships in Florida.
Overview
29
29
years of professional experience
Work History
Regional Director - Scouting
Catapult Sports
02.2012 - Current
- Managed regional strategy development through local trends to support our national vision.
- Worked with hundreds of high schools and colleges to supply data, as requested.
- Assisted in implementing operational procedures to enhance team efficiency and workflow consistency.
- Enhanced team productivity by fostering collaborative work environment and implementing agile methodologies.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients by assisting lower-level employees to maintain excellent customer service.
- Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
- Produced three or more reports per week to analyze job performance against team goals.
- Established strong partnerships with coaches on all levels, enhancing the company's reputation and creating mutually beneficial collaborations.
ESE Paraprofessional
Leon County Schools - Leon & Lincoln High Schools
07.2004 - 02.2012
- Supported students with disabilities in classroom settings, enhancing learning engagement and participation.
- Collaborated with teachers to develop individualized education plans, ensuring tailored support for each student.
- Implemented behavioral management strategies, promoting positive social interactions among students.
- Assisted in the administration of assessments and progress tracking, contributing to personalized educational strategies.
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by fostering a positive and inclusive learning environment.
IT Assistant
Broward County Schools - JP Taravella High School
07.1997 - 07.2004
- Provided technical support for staff and students, resolving hardware and software issues efficiently.
- Managed inventory of IT equipment, ensuring availability and functionality for educational purposes.
- Assisted in the implementation of new technology initiatives to enhance classroom learning experiences.
- Trained faculty on various software applications to improve productivity and instructional methods.
- Assisted in maintaining computer lab equipment and software, ensuring optimal functionality.
- Provided technical support for staff and students, resolving IT issues efficiently.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FLSkills
- Client engagement
- Staff training and development
- Staff management
- Relationship building
- Customer satisfaction
- Customer service management
- Data management
Interests
Timeline
Regional Director - Scouting
Catapult Sports
02.2012 - Current
ESE Paraprofessional
Leon County Schools - Leon & Lincoln High Schools
07.2004 - 02.2012
IT Assistant
Broward County Schools - JP Taravella High School
07.1997 - 07.2004
Associate of Arts -
Broward College