John Cruz
Clermont
Summary
Dedicated professional with strong customer service and inventory management skills. Committed to enhancing team collaboration and ensuring optimal product availability.
Overview
4
4
years of professional experience
Work History
Grocery Replenishment Specialist
Publix Grocery Store
Clermont
07.2023 - Current
- Managed inventory levels to ensure timely restocking of grocery items, enhancing product availability.
- Coordinated with suppliers to secure optimal product availability on shelves, supporting customer satisfaction.
- Organized backroom storage for efficient access to replenishment supplies, streamlining restocking processes.
- Assisted team members in training on inventory management procedures and tools.
- Monitored product expiration dates to ensure freshness and quality standards.
Front of House Employee
Chick-fil-A
Clermont
11.2021 - 05.2023
- Addressed customer complaints promptly, fostering satisfaction and loyalty.
- Trained new employees on customer service best practices and procedures.
- Coordinated with kitchen staff to ensure on-time order delivery, enhancing customer experience.
- Monitored stock levels and communicated supply needs to management, ensuring uninterrupted service.
Education
Associate of Arts - Criminal Justice
Lake-Sumter State College
Leesburg, FL05-2026
High School Diploma -
East Ridge High School
Clermont, FL05-2024
Skills
- Inventory management
- Stock management
- Customer service
- Problem solving
- Team collaboration
- Effective communication
- Conflict resolution
Timeline
Grocery Replenishment Specialist
Publix Grocery Store
07.2023 - Current
Front of House Employee
Chick-fil-A
11.2021 - 05.2023
Associate of Arts - Criminal Justice
Lake-Sumter State College
High School Diploma -
East Ridge High School