Summary
Overview
Work History
Education
Skills
Timeline
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John Cuffari

Orlando,OK

Summary

Detail-oriented Service Technician with history of testing and providing multiple service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear customer communication.

Overview

1
1
year of professional experience

Work History

Service Technician

Jeff's Kitchen Bath And Beyond
03.2024 - 03.2024
  • Repipe crew - Complete replacement of the potable water supply plumbing system.
  • Sevice Tech - Common repairs include leaks, broken pipes. Installation of code compliant Water heaters (Standard and Tankless).

Service Technician

Frank Gay
02.2024 - 03.2024
  • Explained diagnostic findings to customers and outlined repair/replacement with multiple service options.
  • Applied technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes. Responsibilities include assembling, installing or repairing pipes, fittings, or fixtures of water, or drainage systems in accordance with plumbing code specifications.


Service Technician

Service OneAir Conditioning And Plumbing
11.2022 - 11.2023
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Diagnosed and troubleshot problems, repairing, and restoring Plumbing systems.
  • Explained diagnostic findings to customers and outlined repair with multiple service options.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
  • Evaluated water heaters according to predetermined checklist and noted issues and provided multiple options on repairs to replacements.

Education

High School Diploma -

Camden County Vocational And Technical School
Sicklerville, NJ
06.1990

Skills

  • Strong customer communication skills
  • Attention to Detail
  • Preventive Maintenance
  • Problem and Issue Resolutions
  • Equipment Inspection
  • Diagnostics skill
  • Work with Minimal Supervision
  • Customer Service
  • Valid Driver's License
  • Mechanical abilities
  • Troubleshooting skills

Timeline

Service Technician

Jeff's Kitchen Bath And Beyond
03.2024 - 03.2024

Service Technician

Frank Gay
02.2024 - 03.2024

Service Technician

Service OneAir Conditioning And Plumbing
11.2022 - 11.2023

High School Diploma -

Camden County Vocational And Technical School

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John Cuffari