John Dalton
Danville,KY
Summary
Reliable business professional with extensive experience in contractors and commercial insurance lines, pre-underwriting. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Pretrial Specialist
Commonwealth of Kentucky - AOC
2023.07 - 2024.06
- Interviewed arrested individuals, Gathered pertinent information for a ROR Bond or Courts decision on a bond.
- Communicated with Circuit, District and Family Court Judges daily.
- Prepared bond and distributed to the courts, jails etc.
- Managed in-custody reports, as well as other reports to verify all aspects of the process are followed within regulation.
- Personally appeared in District and or Circuit Courts for arraignment, preliminary hearings to be of assistance to Judges, Prosecution and Defense Attorneys.
- Updated system with outcomes of court proceedings.
- Managed individual arrestees when assigned to our office as condition of bond prior to determination of case.
- Covered other District Courts not in my county of responsibility as needed.
Deputy Jailer
Boyle County Detention Center
2022.02 - 2023.07
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Assisted inmate needs such as mental health support, educational and addiction recovery resources.
- Received accolades for encouragement of inmates to continue engaging in educational advancement.
- Ensured timely and accurate record keeping for all inmate files that I was involved in, including intake documents, incident reports, and disciplinary reports, etc.
- Maintained professional relationships with both colleagues and inmates, fostering an environment of mutual respect and cooperation.
- Transported inmates to a from courts for appearances, to hospitals or Dr offices for treatment.
- Counseled inmates as needed.
- Deescalated tense situation as they arose.
- Physical restraint or non-lethal force used as last resort.
- Ran the Controle center as needed, managing the cameras, door to enter or exit.
Licensed Insurance Sales Professional
NFP
2020.01 - 2021.12
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Continuously monitored industry trends and competitor offerings, adapting sales strategies as needed to maintain a competitive edge in the marketplace.
- Managed a diverse book of business, ensuring timely renewals and policy updates as needed based on client life events or changes in circumstances.
- Collaborated with underwriters to ensure accurate policy issuance.
- Specialized in Contractor lines of business: Liability, Workers Compensation, Inland Marine, Builders Risk/course of Construction, Performance Bonds, Commercial Auto, etc.
- Managed anywhere from 30-70 emails per day along with a multitude phone calls regarding new business, renewal. certificates and, drop-ins
Licensed Insurance Professional
BD Capital Partners
2018.12 - 2020.01
- BD Capital Partners was acquired by NFP
- Same to the above job description.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
Licensed Insurance Sales Professional
Skyles Insurance Agency
2010.07 - 2018.12
- Skyles Insurance was acquired by BD Capital.
- Same job description as BD Capital and NFP
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Collaborated with underwriters to ensure accurate policy issuance and prompt claim resolution.
- Streamlined quote generation process for faster response times, resulting in higher conversion rates.
- Maximized cross-selling opportunities by conducting thorough client needs assessments during annual policy reviews.
- Awarded salesman of the month several times in a very competitive office.
Education
Bachelor of Science - Business Management
University of Phoenix
Sacramento, CASkills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance / Assessment
- Analytical Thinking
- Relationship / Team Building
- Reliability
- Interpersonal Communication
- Active Listening
- Teamwork and Collaboration
Timeline
Pretrial Specialist
Commonwealth of Kentucky - AOC
2023.07 - 2024.06
Deputy Jailer
Boyle County Detention Center
2022.02 - 2023.07
Licensed Insurance Sales Professional
NFP
2020.01 - 2021.12
Licensed Insurance Professional
BD Capital Partners
2018.12 - 2020.01
Licensed Insurance Sales Professional
Skyles Insurance Agency
2010.07 - 2018.12
Bachelor of Science - Business Management
University of Phoenix
Similar Profiles
Rodger ReynoldsRodger Reynolds
Relief Shift Leader at AOCRelief Shift Leader at AOC
Caryl-Anne WallaceCaryl-Anne Wallace
Production Support Worker at AOCProduction Support Worker at AOC
Paula BlevinsPaula Blevins
Driver License Regional Credentialing Specialist at Commonwealth of KentuckyDriver License Regional Credentialing Specialist at Commonwealth of Kentucky