John Dawson
Kennewick,WA
Summary
Proven leader with over two decades of experience, notably at WinCo Foods, where I enhanced store performance through data-driven decisions and staff development. Excelled in roles requiring punctuality and dependability, alongside expertise in forklift operations and material handling. Demonstrated exceptional customer service and team collaboration, significantly contributing to operational success and customer satisfaction.
Overview
30
30
years of professional experience
Work History
City Letter Carrier
USPS
02.2016 - 09.2018
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
Cellular Sales Associate
Go Wireless Verizon
02.2014 - 10.2015
- Boosted customer satisfaction by providing knowledgeable assistance and recommending suitable cellular products.
- Managed transactions professionally using point-of-sale systems while ensuring accuracy of billings and contract terms.
- Streamlined store operations by organizing inventory, updating product displays, and maintaining a clean environment.
- Collaborated with team members to achieve collective goals, sharing best practices for sales success and customer service excellence.
Assistant Store Manager
WinCo Foods
05.1988 - 11.2013
- Over twenty years of material equipment handling experience safely using powered industrial equipment.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
No Degree - Accounting
Boise State University
Boise, IDSkills
- Loading and unloading
- Warehouse Safety
- Punctual and Dependable
- Forklift Operations
- Material Handling
- Shipping and receiving
- Material Loading and Unloading
Timeline
City Letter Carrier
USPS
02.2016 - 09.2018
Cellular Sales Associate
Go Wireless Verizon
02.2014 - 10.2015
Assistant Store Manager
WinCo Foods
05.1988 - 11.2013
No Degree - Accounting
Boise State University