John Delph
Terre Haute,IN
Summary
Dynamic professional with a proven track record at Terre Haute Savings Bank, excelling in customer relationship development and problem resolution. Demonstrated attention to detail and multitasking abilities while enhancing client satisfaction. Skilled in balancing transactions and fostering positive relationships, ensuring compliance and operational efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Bank Teller
Terre Haute Savings Bank
- Managed cash drawer, balancing daily transactions and maintaining compliance with bank policies.
- Assisted customers in resolving inquiries and issues, enhancing overall client satisfaction.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Prep Cook
Bon Appetit Management
Terre Haute, IN
01.2022 - Current
- Prepared ingredients for daily menu items, ensuring freshness and quality standards.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
- Assisted chefs in food preparation tasks, demonstrating adaptability in fast-paced environment.
- Followed recipes accurately to create consistent dishes, enhancing overall meal quality.
Head Baker/Server
The O'Laughlin Corporation
Terre Haute, IN
01.2020 - 08.2023
- Developed and implemented new baking techniques to enhance product quality and consistency.
- Streamlined inventory management processes to reduce waste and improve cost efficiency.
- Collaborated with culinary staff to design seasonal menus featuring innovative baked goods.
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
Server
Red Lobster
Terre Haute, IN
02.2013 - 08.2018
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Resolved guest complaints promptly, ensuring positive outcomes and repeat business.
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Science - Culinary Arts
Vincennes University
Vincennes, Indiana, INSkills
- Customer relationship development
- Patience and empathy
- Listening and comprehension
- Relationship building
- Professionalism and courtesy
- Attention to detail
Timeline
Prep Cook
Bon Appetit Management
01.2022 - Current
Head Baker/Server
The O'Laughlin Corporation
01.2020 - 08.2023
Server
Red Lobster
02.2013 - 08.2018
Bank Teller
Terre Haute Savings Bank
Associate of Science - Culinary Arts
Vincennes University