Summary
Overview
Work History
Skills
Certification
Timeline
Generic

John Dement

Loveland

Summary

Experienced general manager and district manager with over 12 years of expertise in overseeing multi-unit restaurant operations. Dynamic and motivational leader committed to fostering team growth, streamlining operational processes, and elevating safety standards. Proven track record in managing high-volume establishments, increasing revenue streams, and enhancing customer experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager

Chipotle Mexican Grill
03.2024 - Current
  • Achieved over 35% increase in yearly sales.
  • - Oversee restaurant safety and security, ensuring compliance with all regulations.
  • Executed hiring, training, and development strategies to cultivate a high-performing team.
  • Streamlined operational processes through effective planning to meet regulatory standards and enhance financial performance.
  • Advanced several managers to bolster leadership within the restaurant.

Area Director of Operations

MISSION BBQ
04.2023 - 03.2024
  • Enhanced market catering sales by applying grassroots sales building techniques.
  • Directed implementation of safety measures to maintain compliance across locations.
  • Assisted in launching new restaurant locations.
  • Led negotiations with vendors to secure favorable contracts.
  • - Ensured food safety and operational excellence across all sites.
  • - Responsible for hiring and training all personnel, ensuring a high standard of service.
  • - Led multiple corporate meetings to align goals and strategies.
  • Built brand recognition in new markets to drive growth.

District Manager

One Holland Restaurant Group
08.2022 - 04.2023
  • Directed management of numerous busy dining establishments in the area.

Market Partner – District Manager

Piada Italian Street Food
05.2021 - 08.2022
  • - District Manager overseeing seven high-sales-volume restaurants.
  • Surpassed sales targets for four straight quarters.
  • - Opened two new restaurant locations, setting company records for opening sales.
  • Facilitated internal promotion of over 15 new managers during 2021-2022.
  • Achieved a 35% increase in market sales in 2021 and upheld growth in 2022.
  • - Enhanced guest satisfaction by 50% during the pandemic by developing innovative strategies to balance safety and efficiency.

Restaurateur – Field Leader

Chipotle Mexican Grill
07.2018 - 05.2021
  • Directed management of eight high-traffic dining establishments, achieving sales targets for four consecutive quarters.
  • Facilitated the promotion of over 20 managers between 2020 and 2021.
  • Increased digital sales by 36% in 2020 while sustaining growth in 2021.

Skills

  • Sales Building Strategies
  • - Leadership Development
  • - Safety and Security Protocols
  • - Business Fundamentals
  • - Team Building & Development
  • - Project Management
  • - Organizational Leadership
  • - Crisis Management
  • - Situational Adaptability
  • - Strong Communication Skills
  • - Results-Oriented Focus

Certification

  • - HACCP Certified (2020-09 – Present)
  • - ServSafe Manager Certified (2019-04 – Present)
  • - ServSafe Proctor Certified (2022-06 – Present)

Timeline

General Manager

Chipotle Mexican Grill
03.2024 - Current

Area Director of Operations

MISSION BBQ
04.2023 - 03.2024

District Manager

One Holland Restaurant Group
08.2022 - 04.2023

Market Partner – District Manager

Piada Italian Street Food
05.2021 - 08.2022

Restaurateur – Field Leader

Chipotle Mexican Grill
07.2018 - 05.2021

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John Dement