Summary
Overview
Work History
Skills
Timeline
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John Denney

John Denney

Wyoming,OH

Summary

Experienced retail sales manager with over 15 years in woodworking and lumber-related environments. Proven record of exceeding sales targets, training teams in product knowledge, and building long-term customer relationships in both B2C and B2B settings. Adept at managing inventory, organizing sales promotions, and driving revenue growth, fostering a positive store environment.

Overview

17
17
years of professional experience

Work History

Store Manager

Woodcraft
12.2013 - Current
  • Increased store sales and customer retention through effective relationship building, account outreach, and targeted promotional campaigns.
  • Consistently met or exceeded monthly sales goals by training staff in sales techniques, upselling strategies, and product knowledge
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Addressed customer needs promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance.
  • Managed inventory and vendor relations to ensure product availability, reducing waste and improving margins.
  • Developed and executed special events (TV & live demonstrations, Date night "Make It" workshops, Pinewood Derby programs, Turn for the Troops) that boosted store traffic and generated measurable sales growth.

Ortho Technician

Ft. Hamilton Hospital
05.2008 - 12.2013

* Delivered high-quality patient support with attention to accuracy, service, and education

* Built trust with patients and medical staff through clear communication and reliable follow-through.


Skills

  • Lumber & Building Materials Knowledge
  • Customer Relationship Management (CRM)
  • Inventory & Supply Chain Coordination
  • Customer Education & Product Demonstrations
  • Team Leadership
  • B2B & B2C Sales Strategies

Timeline

Store Manager

Woodcraft
12.2013 - Current

Ortho Technician

Ft. Hamilton Hospital
05.2008 - 12.2013