Summary
Overview
Work History
Skills
Timeline
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John Denney

John Denney

Wyoming,OH

Summary

Experienced retail sales manager with over 15 years in woodworking and lumber-related environments. Proven record of exceeding sales targets, training teams in product knowledge, and building long-term customer relationships in both B2C and B2B settings. Adept at managing inventory, organizing sales promotions, and driving revenue growth, fostering a positive store environment.

Overview

17
17
years of professional experience

Work History

Store Manager

Woodcraft
11711 Princeton Pike Ste. 271 Cincinnati, OH 45246
12.2013 - Current
  • Increased store sales and customer retention through effective relationship building, account outreach, and targeted promotional campaigns.
  • Consistently met or exceeded monthly sales goals by training staff in sales techniques, upselling strategies, and product knowledge
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Addressed customer needs promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance.
  • Managed inventory and vendor relations to ensure product availability, reducing waste and improving margins.
  • Developed and executed special events (TV & live demonstrations, Date night "Make It" workshops, Pinewood Derby programs, Turn for the Troops) that boosted store traffic and generated measurable sales growth.

Ortho Technician

Ft. Hamilton Hospital
630 Eaton Ave. Hamilton, OH 45013
05.2008 - 12.2013

* Delivered high-quality patient support with attention to accuracy, service, and education

* Built trust with patients and medical staff through clear communication and reliable follow-through.

Skills

  • Lumber & Building Materials Knowledge
  • Customer Relationship Management (CRM)
  • Inventory & Supply Chain Coordination
  • Customer Education & Product Demonstrations
  • Team Leadership
  • B2B & B2C Sales Strategies

Timeline

Store Manager

Woodcraft
12.2013 - Current

Ortho Technician

Ft. Hamilton Hospital
05.2008 - 12.2013