John Diaz
New York,NY
Summary
Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
2
2
years of professional experience
Work History
Canes Crew Member
Canes Chicken Fingers
Austin, TX
09.2022 - 06.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Wiped down tables and equipment, swept and refilled stock.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Restocked kitchen supplies including food products and utensils.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Scrubbed and polished counters to remove debris and food.
- Processed payments on cash register and counted back bills and change to patrons.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Served food quickly for positive guest experiences.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Stocked shelves and cases with new or transferred items.
Education
High School Diploma -
Marble Hill High School Of International Studies
Bronx, NYSkills
- Drive-Thru Operations
- Order Management
- Menu Memorization
- Food Preparation
- Customer Service
- Customer Engagement
- Clear Communication
- Workplace Efficiency
- Visual Communication
- Verbal and Written Communication
- Teamwork and Collaboration
Timeline
Canes Crew Member
Canes Chicken Fingers
09.2022 - 06.2024
High School Diploma -
Marble Hill High School Of International Studies