Dynamic leader with extensive experience in operations management and business planning. Skilled in cross-functional collaboration, market analysis, and process optimization, driving growth and customer satisfaction. Ready to leverage strategic insights to enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Flavor Cafe
411 N Congress Athens TN
11.2025 - Current
Managed daily operations, ensuring efficiency and high-quality service in fast-paced environment.
Developed and implemented menu items based on customer preferences and seasonal ingredients.
Trained staff on food preparation techniques, safety standards, and customer service protocols.
Streamlined inventory management processes to reduce waste and optimize supply chain efficiency.
Cultivated relationships with local suppliers to source fresh ingredients at competitive prices.
Conducted market research to identify trends and adapt offerings to meet customer demands.
Developed business plan, processes and procedures to provide superior products to customers.
President
Mountaintop Dispensary
2410 E Willow Scottsboro AL
01.2020 - 08.2025
Developed strategic initiatives to enhance operational efficiency and customer satisfaction.
Oversaw compliance with state regulations and industry standards in cannabis operations.
Led cross-functional teams to implement innovative marketing strategies, boosting brand visibility.
Managed financial forecasting and budgeting processes to optimize resource allocation.
Conducted market analysis to identify growth opportunities and competitive positioning.
Mentored leadership team, driving professional development and organizational alignment.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Streamlined organizational processes by evaluating current systems and implementing improvements.
Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
Supported project management team for optimal performance.
Partnership Manager
Chattanooga Vapor Co.
310 Kimball Crossing Dr #2, Kimball, TN 37347
02.2017 - 01.2020
Developed strategic partnerships with key stakeholders to enhance brand visibility and market reach.
Negotiated contract terms and conditions to maximize mutual benefits and minimize risks.
Analyzed market trends to identify potential partnership opportunities and competitive advantages.
Collaborated with cross-functional teams to align partnership strategies with company goals.
Mentored junior team members on best practices in partnership management and relationship building.
Conducted regular business reviews with partners to assess progress against goals, adjusting strategies as needed to drive success.
Joined business development meetings and supported market outreach plans to improve business development.
Acted as primary point of contact for partners, addressing any issues or concerns in a timely and professional manner.
Developed detailed plans based on broad guidance and direction.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.