Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

John D. Newman

Eleva,WI

Summary

Talented customer service professional effective at multi-tasking and achieving goals. Builds loyalty and long-term relationships with customers. Seasoned professional with over 20 years’ experience in the Sales and Customer Service Industry. Seeking to bring a solid track record of improving efficiency to a creative position in talent acquisition. Highly motivated and skilled product specialist who graciously handles and resolves challenging client issues. Driven to consistently deliver exceptional client support

Outstanding Community Leader Strong interpersonal skills Sound judgment Labor relations and negotiations Presentation software Microsoft Outlook, Word and Excel Managing multiple projects Effective Communication Time management Effective problem solver Customer Service Inventory control Exceptional Telephone Etiquette

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Supervisor

Mayo Clinic Health System
10.2021 - Current
  • I currently manage 50+ staff members within Environmental Services
  • I have attended and received certifications in Certified Master of Infection Prevention and Trainer- Certified Healthcare Environmental Services Technician
  • I am currently enrolled in leadership development classes within the My Learning portion of MCHS
  • I am a part of the Center of Excellence- Equity, Inclusion, and Diversity group specializing in the HR workstream in making policy for the hiring process for Mayo Clinic
  • I am also a member of NWWI eMerging Leaders, serving on the Engagement Committee
  • I oversee and conduct all of our interviews for the Eau Claire campus, covering all shifts
  • This includes reaching out to potential candidates, working with the recruiting team, and coordinating start dates with our Training Coordinator
  • I also work very closely with our team to stay up to date with all required training and certifications to keep our staff safe and knowledgeable with the disinfection of the facility

Bus Driver

J.L Rosemeyer Bus Service
09.2019 - 06.2022
  • Main responsibilities include the health, safety, and security of transporting school aged children back and forth to school on a daily basis
  • Personal care and special attention needed and given to the diverse families that ride on the bus within our district
  • Proficient in following district guidelines pertaining to safely transporting students during this health crisis

Owner

Newman Septic Services
06.2019 - 12.2021
  • Owned, managed, and operated a septic hauling business
  • I inspected and pumped all types of septic systems
  • I have received the required qualifications from the Department of Natural Resources to legally operate within the state of Wisconsin
  • I am required to keep a detailed schedule of properties, types of systems, dates, and times for pumping per regulations
  • Coordinating with customers and cold calling potential new customers was a daily focus

Route Sales Manager

Joe’s Refrigeration Inc.
05.2018 - 06.2019
  • Continually striving to improve customer satisfaction by developing and organizing route service and support plans to effectively and efficiently provide the best service and products available to our customers
  • Meet on a regular basis with top customers and build relationships with them and Joe’s Refrigeration
  • Promote and encourage the different departments represented by Joe’s Refrigeration
  • Perform scheduled wash ups and troubleshoot any Milk Quality issues on farm
  • Perform on farm milker training
  • Assist dairymen in an advisory role to enhance products and services
  • Place all chemical orders and manage inventory
  • Schedule and complete all necessary training pertinent to the route department, as well as making sure the route team completes desired trainings

Route Specialist

Joe’s Refrigeration Inc.
12.2012 - 05.2018
  • Responsible for the delivery and customer service of over 100 farms on a monthly rotation
  • Responsibilities include product knowledge and procedures pertinent to each individual farm
  • Responsible for a growing base of customers
  • Recommend specialized product plans to meet the needs of each farm

Airmen- Basic

United States Air Force
  • Tracked and filed administrative paperwork and personnel folders
  • Wrote office job descriptions and directives
  • Volunteered at schools and colleges working in partnership with the recruiters and trainers to add more qualified members to the Air Force

Education

Essentials of Business Administration Certificate - Business Administration

University of Wisconsin- Eau Claire
08.2010

High School Diploma -

Elim Christian Academy
Greenfield, WI
01.2002

Skills

  • Motivational techniques
  • Training needs analysis
  • Learning styles
  • Feedback delivery
  • Customer service
  • Problem-solving
  • Time management
  • Team leadership and supervision
  • Multitasking and organization
  • Workplace safety
  • Team leadership
  • Active listening
  • Verbal and written communication
  • Decision-making
  • Team building
  • Task prioritization
  • Work Planning and Prioritization
  • Employee motivation
  • Product knowledge
  • Coaching and mentoring
  • Employee training
  • Mentorship

Certification

  • Certificate of Mastery in Infection Prevention (CMIP)
  • Trainer-Certified Healthcare Environmental Services Technician (T-CHEST)
  • Class ABCD Commercial Driver's License
  • Hazmat Endorsement
  • Tanker Endorsement
  • School Bus Endorsement
  • Passenger Endorsement
  • Osha Certified Forklift Certificate
  • DeLaval Training School- Route Sales/ Product Placement Specialist

References

Professional references available upon request.

Volunteer Experience

  • Thorp Youth Baseball, 04/01/09 - 08/01/20, Volunteered Coaching Various Teams
  • Abundant Life Church, 08/01/10 - 07/01/11, Volunteered in Student Ministries
  • Pentecostal Assembly Church, 09/01/20 - Current, Student Pastor

Timeline

Supervisor

Mayo Clinic Health System
10.2021 - Current

Bus Driver

J.L Rosemeyer Bus Service
09.2019 - 06.2022

Owner

Newman Septic Services
06.2019 - 12.2021

Route Sales Manager

Joe’s Refrigeration Inc.
05.2018 - 06.2019

Route Specialist

Joe’s Refrigeration Inc.
12.2012 - 05.2018

High School Diploma -

Elim Christian Academy

Airmen- Basic

United States Air Force

Essentials of Business Administration Certificate - Business Administration

University of Wisconsin- Eau Claire

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John D. Newman