

Dynamic and results-driven National Service Manager with extensive experience in managing service operations and sales for mechanized irrigation systems. Proven track record in enhancing customer satisfaction, optimizing service delivery, and leading technical support teams. Skilled in troubleshooting, training, and project management, with a strong focus on maximizing efficiency, driving sales growth, and developing effective sales strategies.
- Provided troubleshooting support to the dealer network, ensuring efficient resolution of technical issues.
- Offered technical assistance and guidance for new dealer training and installation support.
- Managed telemetry configuration for new sales technical support and setup.
- Collaborated in a sales role, demonstrating a deep understanding of new project designs.
- Assisted dealers with sales strategies and processes.
- Oversaw complex projects from inception to completion, ensuring accuracy in sprinkler packages
- Calculations for friction loss related to pivot and underground pipe
- Spearhead the design and mapping of new irrigation projects, driving sales and service initiatives.
- Oversee project development from concept to execution, ensuring high-quality service and customer satisfaction.
- Collaborate with clients to develop tailored irrigation solutions that meet their specific needs.
- Manage all aspects of business operations, focusing on growth and strategic expansion within the irrigation market.
- Foster strong relationships with customers and stakeholders to enhance service delivery and drive sales performance.
- Lead sales and service operations, focusing on delivering innovative irrigation solutions to clients.
- Travel extensively to meet with customers, assess their needs, and provide expert consultation on irrigation design.
- Design and develop new irrigation projects, ensuring they align with client requirements and industry standards.
- Build and maintain strong relationships with clients, enhancing customer satisfaction and loyalty.
- Oversee all business operations, driving growth through strategic planning and exceptional service delivery.