Summary
Overview
Work History
Skills
Languages
Awards
Additional Information
Timeline
Generic
John Doerksen

John Doerksen

Schertz,TX

Summary

Dynamic and results-driven National Service Manager with extensive experience in managing service operations and sales for mechanized irrigation systems. Proven track record in enhancing customer satisfaction, optimizing service delivery, and leading technical support teams. Skilled in troubleshooting, training, and project management, with a strong focus on maximizing efficiency, driving sales growth, and developing effective sales strategies.

Overview

13
13
years of professional experience

Work History

National Service Manager /Regional Territory Manager

Pierce Corporation
02.2024 - 11.2025

- Provided troubleshooting support to the dealer network, ensuring efficient resolution of technical issues.
- Offered technical assistance and guidance for new dealer training and installation support.
- Managed telemetry configuration for new sales technical support and setup.
- Collaborated in a sales role, demonstrating a deep understanding of new project designs.
- Assisted dealers with sales strategies and processes.
- Oversaw complex projects from inception to completion, ensuring accuracy in sprinkler packages

- Calculations for friction loss related to pivot and underground pipe

Sales & Service

Platinum Irrigation Inc
01.2020 - 02.2024

- Spearhead the design and mapping of new irrigation projects, driving sales and service initiatives.
- Oversee project development from concept to execution, ensuring high-quality service and customer satisfaction.
- Collaborate with clients to develop tailored irrigation solutions that meet their specific needs.
- Manage all aspects of business operations, focusing on growth and strategic expansion within the irrigation market.
- Foster strong relationships with customers and stakeholders to enhance service delivery and drive sales performance.

Sales & Service

Pro-tech Irrigation
07.2012 - 11.2022

- Lead sales and service operations, focusing on delivering innovative irrigation solutions to clients.
- Travel extensively to meet with customers, assess their needs, and provide expert consultation on irrigation design.
- Design and develop new irrigation projects, ensuring they align with client requirements and industry standards.
- Build and maintain strong relationships with clients, enhancing customer satisfaction and loyalty.
- Oversee all business operations, driving growth through strategic planning and exceptional service delivery.

Service Manager

T-L Irrigation Sublette
06.2014 - 07.2017
  • Coordinate/Manage Service Department
  • Specialty in Electric and Telemetry
  • Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
  • Implemented process improvements that increased operational efficiency and reduced service response times.

Skills

  • Sales expertise
  • Telemetry systems expertise
  • Client relationship management
  • Sales support
  • Technical service specialist
  • Installation and design of pivot mechanisms
  • Training and mentoring
  • Collaborative team development
  • Mapping and configuration programs mentor
  • Event planning
  • Dealer development

Languages

English
Native or Bilingual
Spanish
Professional Working
German
Professional Working

Awards

2020 Bronze T-L Irrigation Dealer Award., 2021 Silver T-L Irrigation Dealer Award.

Additional Information

  • 2022.Graduated from Heartcore Business.
  • 2014-2022 T-L Irrigation Sales & Service School
  • 2017 T-L Irrigation GPS Corner/Linear/Binder Certified
  • 2025 Proxima systems iControl Remote Advanced Training Certified


Timeline

National Service Manager /Regional Territory Manager

Pierce Corporation
02.2024 - 11.2025

Sales & Service

Platinum Irrigation Inc
01.2020 - 02.2024

Service Manager

T-L Irrigation Sublette
06.2014 - 07.2017

Sales & Service

Pro-tech Irrigation
07.2012 - 11.2022
John Doerksen