John Doura
Sonic DriveIn
Parker,CO
16
years of professional experience
Dynamic General Manager with a proven track record at Sonic Drive-In, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic process improvements and effective training. Skilled in problem resolution and inventory management, driving efficiency and cost reduction while fostering strong client relations.
Work History
General Manager
13 Years 1 Month- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed team performance, providing training and mentorship to enhance service quality.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Analyzed sales data to identify trends, driving menu optimization and promotional strategies.
- Coordinated inventory management, minimizing waste while maintaining optimal stock levels.
- Enhanced customer satisfaction through streamlined service processes and effective complaint resolution.
- Collaborated with cross-functional teams to execute marketing initiatives that increased brand visibility.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Cook
6 Months- Prepared high-quality meals according to established recipes and menus.
- Maintained cleanliness of kitchen and dining areas to ensure health standards.
- Assisted in inventory management and restocking supplies as needed.
- Collaborated with team members to optimize workflow during peak hours.
Cook
10 MonthsEducation
High School Diploma
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Team leadership
Customer relations
Motivation
Client relations
Timeline
General Manager
Sonic DriveIn
07.2013 - CurrentRead More
Cook
Wingnuttz Eatery& Saloon
05.2012 - 11.2012Read More
Cook
Jackson Hot Springs Resort
01.2011 - 11.2011Read More
Elizabeth High School
High School Diploma
Read More