John Doyé
Liberty Hill,TX
Summary
Dynamic Senior Production Supervisor with a proven track record, excelling in team management and lean manufacturing operations. Enhanced production processes, achieving over 90% on-track status through effective communication and continuous improvement initiatives. Skilled in project management and quality control, driving significant gains in efficiency and cost reduction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Production Supervisor
BuildASign.com
06.2022 - Current
- Manage team of 2-5 Production Supervisors; 15 to 30 Production Associates across multiple shifts
- Deliver direct feedback to Senior Operations Management and Directors regarding project visibility and status via metric reports, weekly/monthly meetings and in real time
- Studied multiple department operations (e.g.: Printing, Boxing, Quality Control) and developed new methods of tooling and production processes based on lean manufacturing principles to reduce costs, increase through-put and resource optimization
- Standardized multiple production procedures, job roles, and quality assurance guidelines
- Enhanced processes by pinpointing various bottlenecks (e.g.: labor, machine capacity, maintenance and machine downtime, volume) and worked with Department Managers to resolve
- Monitored monthly and quarterly key performance indicators to maintain above a 90% on-track status
Production Supervisor
BuildASign.com
06.2018 - 06.2022
- Managed team of 15 to 30 Production Associates
- Reviewed work for quality and compliance with company standards and design specifications
- Managed continuous improvement initiatives to drive gains in quality, flow and output
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
- Proficient in Paycom, ADP and Attendance On Demand payroll and scheduling platforms
Independent Insurance Agent
Family Heritage Life Insurance
01.2018 - 06.2018
- Developed customized insurance solutions for clients, addressing unique needs and enhancing satisfaction.
- Educated clients on policy options, ensuring informed decisions and understanding of coverage benefits.
- Conducted regular policy reviews, identifying gaps in coverage and recommending necessary adjustments.
- Licensed to sell General Lines Life and Health Insurance in the State of Texas
Mortgage Consultant
Provident Funding
06.2017 - 01.2018
- Fielded customer complaints and provided solutions while maintaining a high level of customer satisfaction by providing prompt and accurate loan status updates
- Explained different types of loans and components of existing mortgages pertaining to client situations
- Continually met daily call metrics by assisting 40 or more customers on a daily basis
- FDLPA licensed for debt collection calls
Logistics Specialist
BuildASign.com
08.2015 - 06.2017
- Coordinated, tracked and managed incoming and outgoing shipments to maintain schedules
- Provided customers with status updates for tracked packages
- Coordinated with driver dispatch to accomplish daily pick up and delivery requirements
- Assisted in implementation of a multi-carrier system implementation for a large manufacturing and shipping facility
- Processed International, APO, FPO and DPO shipments
- Classified freight shipments for accurate ratings and prices
Production Team Lead
BuildASign.com
08.2014 - 08.2015
- Trained team members regarding safety guidelines and policies, proper quality control, packaging and equipment operation
- Performed daily timecard audits for payroll purposes
- Drafted and delivered quarterly reviews, disciplinary actions and weekly performance reports
- Led and coached a team of 15 to 30 Production Associates to meet metrics driven goals on a daily and weekly basis
Production Team Member
BuildASign.com
03.2013 - 08.2014
- Checked product for quality issues while packaging orders
- Maintained daily metrics driven goals by producing over 150 orders on time and avoiding claims
- Helped train new team members alongside the Production Team Lead
- Operated large scale printers, finishing machines and performed tooling adjustments as needed
Education
Bachelor of Arts - Photocommunications
St. Edwards University
Austin, TX05-2012
Skills
- Team Management and Communication
- Health and Safety Compliance
- Lean Manufacturing Operations
- Production Scheduling
- Payroll
- Material Handling and Quality Control
- Project Management, 5S and Continuous Improvement
Certification
- TMAC Manufacturing Supervisor Certification Program with ARMA and SwRI
- OSHA 10
- Forklift Certification - Operation and Training
Timeline
Senior Production Supervisor
BuildASign.com
06.2022 - Current
Production Supervisor
BuildASign.com
06.2018 - 06.2022
Independent Insurance Agent
Family Heritage Life Insurance
01.2018 - 06.2018
Mortgage Consultant
Provident Funding
06.2017 - 01.2018
Logistics Specialist
BuildASign.com
08.2015 - 06.2017
Production Team Lead
BuildASign.com
08.2014 - 08.2015
Production Team Member
BuildASign.com
03.2013 - 08.2014
Bachelor of Arts - Photocommunications
St. Edwards University
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