Accomplished, multi-disciplined IT professional with over 20 years of experience in roles requiring expertise in Software & Web development, Design, Content Management, Technical Writing, Release Management with a focus on Website manager / Content Management Administration.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Content Manager and Creator (Contract / Remote)
JHD Designs LLC
Edison, NJ
06.2021 - Current
Approved, reviewed and edited content flowing to website.
Developed strategies to optimize website content for search engine visibility.
Edited and sourced images and videos using Adobe Photoshop and Premiere.
Collaborated with designers and developers to deliver on-brand content in alignment with brand vision.
Troubleshot issues with websites and fixed scripting and use issues.
Conducted research and collaborated with subject matter experts to develop accurate content.
Used content management system to analyze user engagement and website traffic metrics.
Conducted regular content audits to identify gaps and redundancies of content.
Edited and proofread content for accuracy and readability.
Owner, Website Designer & Administrator
JHD Designs LLC (Contract / Remote)
Edison, NJ
01.2014 - Current
Managed day-to-day business operations.
Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
Furnished research and materials based on up-to-date web design standards.
Created digital image files for use in digital and traditional printing methods.
Met with customers to present mockups and collect information for adjustments.
Completed final touches for projects such as images sizes and font selection.
Approved, reviewed and edited content flowing to website.
Used content management system to analyze user engagement and website traffic metrics.
Utilized analytics and site metrics to determine areas of improvement.
Curated content across social media platforms, leveraging algorithm strategies to increase engagement.
Edited and proofread content for accuracy and readability.
Monitored systems for intrusions or denial of service attacks and reported security breaches to appropriate personnel.
Conducted Investigations and Deviations.
Validated and corrected XHTML and Document errors found in AEM (Adobe Experience Manager).
Release and Deployment of AEM Site (Authoring, Publishing, Dispatching).
Evaluation of Fault tolerances, Editor performance, End-user performance, Content management
Quality Assurance Inspector
Abbott - Aerotek (Contract)
Freehold, NJ
01.2021 - 03.2023
Performed visual inspections and non-destructive tests where appropriate.
Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Recommended changes to assembly and production lines based on repeat product issues.
Performed device testing and Lab equipment to verify its quality.
Verifying and writing technical specifications for medical parts and Lab equipment.
Testing of Abbott proprietary products:
COVID-19 Test kits
Alere Pregnancy Test kits
Covid-19 Rapid Diagnostics antigen test
Maintaining Current Good Practices (cGxp) for FDA complianc
Current Good Manufacturing Practice (cGMP)
Current Good Laboratory Practice (cGLP)
Current Good Clinical Practice (cGCP)
Current Good Distribution Practice (cGDP)
Automation Support Engineer
Firmenich (Contract)
Plainsboro, NJ
03.2016 - 06.2018
Generated process models illustrating automation engineering progress, specifications and details.
Kept on track with deadlines for development cycle times.
Assisted maintenance personnel with complex troubleshooting.
Completed automation of functional and regression testing.
Tested, automated and whitelisted software to be used in secure environments.
Updated and maintained project documentation for detailed recordkeeping.
Inspected and assembled components and consumable parts.
Worked closely with semiconductor arrays and regulated environments.
Release Manager /Quality Assurance Test Engineer
Metlife
Somerset, NJ
08.2004 - 12.2014
Completed pre-implementation testing for new system modifications to assess potential impacts.
Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Developed and maintained defect databases for known issues.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Documented testing procedures for developers and future testing use.
Incorporated delivery requirements into planning of testing schedules.
Kept scripts and test cases updated with current requirements.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Excellent communication skills, both verbal and written.
Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor of Arts - Design And Visual Communications / Computer IS
Collins College
Tempe, AZ
01.2002 - 05.2004
Skills
SEO best practices
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Timeline
Content Manager and Creator (Contract / Remote)
JHD Designs LLC
06.2021 - Current
Quality Assurance Inspector
Abbott - Aerotek (Contract)
01.2021 - 03.2023
Automation Support Engineer
Firmenich (Contract)
03.2016 - 06.2018
Owner, Website Designer & Administrator
JHD Designs LLC (Contract / Remote)
01.2014 - Current
Release Manager /Quality Assurance Test Engineer
Metlife
08.2004 - 12.2014
Bachelor of Arts - Design And Visual Communications / Computer IS