JOHN DUNCAN
Knoxville,TN
Summary
Adaptable facilities management professional with achieved responsibility in overall facility maintenance, project management, overseeing proper functioning of industrial equipment to ensure efficiency in providing on time, accurate fulfillment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commercial Project Manager
Certa Pro Painters Of East TN
01.2023 - Current
- Determine both client & project needs
- Provide support to ensure projects are completed on time and within budget
- Coordinates job site visits with respect to client needs and crew strengths to ensure crews are meeting or exceeding brand delivery standards
- Strong priority and time management behaviors
- Ensure that all field programs, systems, and initiatives are being executed at high level
- Build and foster performance culture with painting crews to maximize productivity and profitability
- Provide field training and coach painting crews to improve brand delivery and productivity
- Take ownership with diligent client follow-up and follow-through
- Facilitates resolution of client warranty & workmanship issues
- Ensure painting crews are compliant with Company, OSHA, and EPA safety guidelines and regulations
- Produced $1.9 million in gross revenue year to date for 2023
Project Manager
Pro Source Home Buyers
01.2022 - 12.2022
- Planned and scheduled phases for large construction projects for residential housing market
- Monitored project progress and identify areas of improvement and make adjustments
- Coordinated with multiple contractor teams to resolve project issues and mitigate risks
- Achieved project deadlines by coordinating with contractors to manage performance
Facilities Manager
Red Stag Fulfillment
08.2019 - 01.2022
- Assist General Manager with management of Operations and overseeing site when General Manager is scheduled off/working remotely
- Reporting out weekly on Department KPI's
- (Responsible for facilitating meeting when General Manager is not present.)
- Coaching Department Managers/group leads in certain situations
- Oversees buildings and grounds maintenance of a 630,000 square foot site
- Oversees team consisting of custodial staff, maintenance technicians, security officers etc
- Ensuring security and emergency preparedness
- Oversees safety of operations
- Assisting development of RSF safety committee
- Assist with facilitation of large company wide event gatherings
- Interview candidates for operational leadership roles
- Interview potential candidates for sister sites within organization
- Assisting in planning for future sites
- Assessing emergency situations and rendering aid while waiting for Emergency Services
- Establishing long term beneficial relationships with vendors
- Monitoring monthly utilities costs
- Managing service contracts
- Powered Industrial Truck Procurement
- Training team members on Powered Industrial Trucks
- Certified to Operate RSF Switcher Truck
- Review and submit vendor invoicing
- Established scalable systems in place for large scale operation
- Running cost analysis for vendor pricing and financial waste reduction
- Maintaining buildings under set budget
- Maintaining compliance with local, state and federal regulations
- Planning and executing Kaizen events
- Assisted planning and executing large department redesign resulting in significant cost reduction and streamlined process efficiency
- COVID-19 Prevention Coordinator
- Developing disinfecting team
- Implementing rigorous disinfecting protocols
- Assisting with contact tracing
- Auditing disinfecting and prevention protocols
- Maintaining compliance for COVID-19 while maintaining less than 2% positive cases companywide for 500-employee company during 2020 pandemic
Volunteer Heavy Rescue Team Captain
Knox County Rescue
06.2020 - 09.2022
- Leading team of highly skilled professional Rescue Technicians
- Holding regular meetings to discuss issues and training opportunities
- Maintain fleet of heavy rescue trucks
- Respond to emergencies and engage in high-risk rescues while maintaining professionalism and exceptional level of care for patient
Volunteer Shift Qualified Rescue Technician
Knox County Rescue
07.2016 - 06.2020
- Providing essential emergency services to Knox County
- Ensuring emergency vehicles and tools are checked off and maintained and in service 24-7 365
- Responding to emergency's and working in conjunction with Rural Metro and AMR Ambulance service
- Coordinating with surrounding agencies for mutual aid as needed
Operations Manager
Duncan and Son's Building Maintenance
05.2013 - 03.2015
- Lead team covering 4 counties in East TN Area
- Ensured custodial and building maintenance was up to company and customers' expectations
- Scheduled and managed 30 direct reports
- Met with customers to receive feedback about service provided to ensure a positive customer experience
- Met with employees regularly to give positive or negative feedback on performance
Education
High School Diploma -
Berean Christian High School
Knoxville2013
Skills
- Excellent verbal/written communication skills
- Basic knowledge of Excel, Word, Google Docs
- Self-motivated with servant leadership mindset
- Continuous improvement mindset
- Leadership Development
- Thrive in fast-paced environments where adaptability is key
- Planning and Coordination
- First Aid/CPR
- PPE Compliance
- Flexible and Adaptable
- Problem-Solving
- Decision-Making
Certification
- Introduction to Lean Thinking Green Belt. Basic Statistics and data-based decision thinking-Circle K Solutions Training
- OSHA 10-Hour Outreach Training Course for General Industry
Emergency Services Training Certifications-Knox County Rescue
- Emergency Vehicle Operations
- Basic Vehicle Extrication
- Emergency Medical Responder
- Farm and Industrial Machinery Rescue
- Confined Space Basic and Advanced
- Trench Rescue Basic and Advanced
- Swift Water Basic and Advanced
Timeline
Commercial Project Manager
Certa Pro Painters Of East TN
01.2023 - Current
Project Manager
Pro Source Home Buyers
01.2022 - 12.2022
Volunteer Heavy Rescue Team Captain
Knox County Rescue
06.2020 - 09.2022
Facilities Manager
Red Stag Fulfillment
08.2019 - 01.2022
Volunteer Shift Qualified Rescue Technician
Knox County Rescue
07.2016 - 06.2020
Operations Manager
Duncan and Son's Building Maintenance
05.2013 - 03.2015
High School Diploma -
Berean Christian High School
- Introduction to Lean Thinking Green Belt. Basic Statistics and data-based decision thinking-Circle K Solutions Training
- OSHA 10-Hour Outreach Training Course for General Industry
Emergency Services Training Certifications-Knox County Rescue
- Emergency Vehicle Operations
- Basic Vehicle Extrication
- Emergency Medical Responder
- Farm and Industrial Machinery Rescue
- Confined Space Basic and Advanced
- Trench Rescue Basic and Advanced
- Swift Water Basic and Advanced
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