Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Rosenzweig

Altamonte Springs,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Test Scorer /Project Assistant - Remote

Data Recognition Corporation
Maple Grove, MN
03.2022 - Current
  • Communicated effectively with team members regarding challenges faced during the scoring process, promoting problem-solving discussions that led to improved outcomes.
  • Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
  • Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations.
  • Maintained strict attention to detail while reviewing complex written answers from students across various subjects.

Administrative Office Associate

Cruisin Electric
Altamonte Springs, FL
10.2015 - 04.2022
  • Organized and maintained electronic filing systems for easy retrieval of important documents and records.
  • Assured timely delivery of services/products provided by vendors/providers through close monitoring and follow-ups resulting in increased reliability.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed resources effectively during busy periods leading to no backlog of tasks and ensuring seamless operations.

Airline Customer Service Agent

AirTran Airways
Sanford, FL
05.2000 - 10.2015
  • Provided exceptional customer service with empathetic listening and effective problem-solving skills.
  • Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
  • Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
  • Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.

Education

Certificate - Medical Information Management, Coder/Biller

Seminole State College of Florida
Sanford, FL
03-2024

Bachelor of Arts - Sociology And Anthropology

University of Central Florida
Orlando, FL
05-2016

Skills

  • Excellent verbal/written communication skills
  • Exceptional customer service skills
  • Proficient problem-solving abilities
  • Accurate data entry
  • Excellent organizational skills
  • Adept in multitasking
  • Able to think proactively
  • Superb interpersonal skills
  • Excellent time management skills
  • Ability to work independently
  • Attention to detail
  • Ability to work well under pressure
  • Positive and empathetic attitude

Timeline

Test Scorer /Project Assistant - Remote

Data Recognition Corporation
03.2022 - Current

Administrative Office Associate

Cruisin Electric
10.2015 - 04.2022

Airline Customer Service Agent

AirTran Airways
05.2000 - 10.2015

Certificate - Medical Information Management, Coder/Biller

Seminole State College of Florida

Bachelor of Arts - Sociology And Anthropology

University of Central Florida