John Efting
Cedar Rapids,Iowa
Summary
Dynamic and entrepreneurial professional with over 5 years of experience in online sales. Proven ability to contribute significantly to eCommerce and marketing teams. Adept at acquiring new knowledge and staying up-to-date with industry trends. Demonstrated expertise in customer service and public interaction gained through diverse job experiences. Committed college student continuously learning new strategies to excel in the field.
Overview
7
7
years of professional experience
Work History
ecommerce
Entrepreneur
03.2018 - Current
- Strategic Product Sourcing: Sourced, purchased, and strategically upsold thrifted goods within the e-commerce marketplace, demonstrating keen market awareness and the ability to identify valuable items
- Effective Time Management: Developed exceptional time management skills to efficiently handle various aspects of the business, including procurement, listings, customer inquiries, and shipping, ensuring the smooth flow of operations
- Extensive Customer Interaction: Successfully interacted with a vast customer base, serving over 600 buyers, and consistently maintained a 97% positive feedback rating on eBay.
Food Waiter
Carlos O'Kelly's
05.2024 - Current
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Grill Master
Jersey Mike's
07.2021 - 08.2022
- Grill Culinary Expertise: Demonstrated mastery in food preparation on the grill, ensuring the precise cooking of ingredients to maintain taste and quality standards
- Operational Efficiency: Enhanced operational efficiency by expeditiously fulfilling customer orders, developing strong time management skills to meet high-volume demands while maintaining product quality.
Checker/Stocker
Hy Vee Drugstore
11.2019 - 09.2021
- Inventory Management: Skillfully managed inventory by consistently stocking and organizing products, optimizing product availability and presentation for an enhanced shopping experience
- Customer Engagement: Fostered strong customer relationships through effective communication and assistance, contributing to a positive and customer-centric shopping environment.
Education
Bachelor of Arts in Business - Marketing & Real Estate
University of Northern Iowa
Cedar Falls, IA05.2026
Skills
- Ecommerce Platform Knowledge
- Ecommerce Integration
- eCommerce expert
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Retail Sales
- Entrepreneurial personality
- Strategic Thinking
- Customer Relations
- Brand building
- Teamwork and Collaboration
Personal Information
Title: Student
Awards
- Employee of the Month (Parlor City Ice Cream)
- Most Improved JV soccer award 2022
Timeline
Food Waiter
Carlos O'Kelly's
05.2024 - Current
Grill Master
Jersey Mike's
07.2021 - 08.2022
Checker/Stocker
Hy Vee Drugstore
11.2019 - 09.2021
ecommerce
Entrepreneur
03.2018 - Current
Bachelor of Arts in Business - Marketing & Real Estate
University of Northern Iowa