John Ellenberger
Conshohocken,PA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills. Highly effective and comfortable working with people at all levels in organization.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Diligent worker with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Crew Member /Head Bartender
AMC Theaters
Conshohocken, Pennsylvania
11.2025 - Current
- Provided excellent customer service in a fast-paced environment.
- Assisted in food preparation and maintained cleanliness of workstations.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth daily operations.
- Followed food safety guidelines to maintain high hygiene standards.
- Stocked merchandise and organized inventory for easy access.
- Trained new crew members on operational procedures and best practices.
- Resolved customer inquiries and handled complaints professionally and swiftly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Educated customers on menu items, product ingredients and nutritional values.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Maintained an organized work area to ensure efficient operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within facility.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Maintained cleanliness and organization of theater spaces, adhering to safety and hygiene standards.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Collaborated with team members to optimize workflow during busy showtimes, enhancing overall efficiency.
- Implemented process improvements that streamlined operations, reducing wait times for guests.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Managed inventory levels of concessions and merchandise, minimizing waste through effective stock rotation.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Stocked shelves to organize aisles in assigned department.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Owner /Graphic Artist
Hope And Anchor Customs
05.2018 - Current
- Pyrography artist
- Confer with clients and assist them with their custom orders
- Creating mock-up (sample designs) for customers approval before initiating the job.
- Customer Service which involves correspondence by both phone and email
- Social Media Marketing
- Created custom artwork for diverse clientele, enhancing brand visibility and customer engagement.
- Collaborated with clients to develop unique design concepts, ensuring alignment with their vision and preferences.
- Utilized various artistic techniques and mediums to produce high-quality pieces that met specific project requirements.
- Streamlined workflow processes, improving efficiency in project delivery while maintaining artistic integrity.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Established strong client relationships through effective communication and personalized service, resulting in repeat business opportunities.
- Successfully balanced multiple commissioned projects, delivering high-quality work within tight deadlines.
- Developed unique art pieces that garnered positive attention from critics and collectors, leading to increased sales and commissions.
Writer / Director
Seafaring Pictures
04.2010 - Current
- Write feature length film scripts
- Select actors - sometimes working with casting directors and producers during this selection process
- Monitor rehearsals
- Direct actors during the filming
- Select locations for filming
- Hold meetings with key departments such as the camera, art and costume departments during the planning stages and throughout the filming
- Agree the budget and schedule of the film with the producer
- Responsible for staying on budget and schedule
- Supervise all creative aspects of the production
- Work with the editor to present the final version of the film
- Select music for the final film and/or work with a composer to decide on the musical score
- Build and develop a network of contacts including
- Marketing / promotional material
Customer Service
Spreadshirt
02.2006 - 06.2013
- Answering phones
- Assisting customers with their order(s).
- Field calls to correct specialist department
- Handling design, order, fulfillment shipping questions/issues
Office Manager / Trainer
American Water Technologies
02.2001 - 05.2006
- Second shift (afternoon) office manager for water testing / treatment company.
- Responsible providing all related work material for the shift to run properly and efficiently.
- Calling scheduled appointments before the technician arrives to confirm that the parties scheduled will be available.
- Fielding escalated calls for upset customers
- Hiring / Firing
- Training new hires for two weeks to ensure that they had full knowledge of their job responsibilities.
- Closing and locking up office at the end of the day
Telemarketer
Xentel
01.2000 - 06.2001
- Executed outbound calls to generate leads and promote services effectively.
- Developed strong customer relationships through effective communication and active listening.
- Adapted scripts to address customer needs, enhancing engagement and response rates.
- Trained new team members on call protocols and best practices for success.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Informed current and prospective customers of promotions and new or upgraded products.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Qualified leads and set up customer appointments for outside sales team.
- Utilized effective time management strategies to prioritize tasks for optimal productivity.
- Asked pertinent questions to understand customer requirements.
- Followed up with customers to solicit further sales.
- Called prospective customers in designated market area to qualify leads.
- Enhanced customer engagement through personalized call scripts, leading to increased interest in products.
Telemarketer
Reese Brothers
02.1997 - 05.2000
- Collaborated with management to optimize campaign effectiveness and achieve target outcomes.
- Answered calls, took messages, and transferred calls to correct individuals.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
- Improved overall call quality by adhering to company guidelines and best practices consistently.
- Supported fellow team members by offering encouragement, sharing best practices, and participating in group training sessions.
- Recorded contact information of customers and potential customers in internal database.
- Recorded and updated customer information in online systems.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Overcame objections using friendly, persuasive strategies.
- Reduced number of unresolved customer issues by promptly addressing complaints and providing viable solutions.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Made average of [Number] outbound and inbound calls per day.
- Provided information about available products and services, membership details, and purchase advantages.
- Completed daily cold calling and outreach to build sales pipeline.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
Education
Journeyman License - Commercial Painting And Drywall Finishing
IUPAT
Pittsburgh, PA06-1995
Skills
- Telecommunications
- Typing
- Organization
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project estimating
- Business management
- Consulting
- Product branding
- Sales management
- Social media control
- Brand strategy planning
- Contract negotiation expertise
- Design coordination
- Customer service
- Decision-making
- Scheduling
- Quality assurance
- Inventory control
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Leadership qualities
- Food preparation
- Heavy lifting
- Store opening and closing
- Safety
- Resilience and persistence
- Hospitality service expertise
- Valid Driver's license
- Order management
- Performance improvement
- Creativity and innovation
- Visual communication
- Complex Problem-solving
- Supplies monitoring and restocking
- Telephone etiquette
- Positive company representation
- Food running
- Health code compliance
- Beverage preparation
- Assertiveness
- Diversity awareness
- Salesmanship
- Point-of-sale transactions
- Quality control checks
- Product promotion
- Production line work
- Forklift operation
- Willingness to learn
- Workplace safety
- Reliability and punctuality
- Product knowledge
- Task prioritization
- Sanitation protocols
- Line efficiency
- Sanitizing
- Product cross-selling
- Collaboration and teamwork
- Cleaning and organization
- Adaptability and flexibility
- Dependable and cooperative
Accomplishments
In 2020, my business was featured in the UK Publication TE Magazine.
Certification
- RAMP Certified Bartender
Timeline
Crew Member /Head Bartender
AMC Theaters
11.2025 - Current
Owner /Graphic Artist
Hope And Anchor Customs
05.2018 - Current
Writer / Director
Seafaring Pictures
04.2010 - Current
Customer Service
Spreadshirt
02.2006 - 06.2013
Office Manager / Trainer
American Water Technologies
02.2001 - 05.2006
Telemarketer
Xentel
01.2000 - 06.2001
Telemarketer
Reese Brothers
02.1997 - 05.2000
Journeyman License - Commercial Painting And Drywall Finishing
IUPAT
Contact
ph: 667.352.7945
e: officialjohnnydaggers@zoho.com
Education
11-2025
References
References available upon request