John D Ellison
Dayton,OH
Summary
Driven and meticulous, with a proven track record at Amazon, I excel in optimizing delivery routes and enhancing customer satisfaction. My expertise in forklift operation and commitment to safety, paired with a positive attitude and exceptional time management skills, significantly contribute to operational efficiency and team success.
Overview
30
30
years of professional experience
Work History
Delivery Driver
Amazon
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained clean and safe vehicle, contributing to positive image of company.
Forklift Operator/ Picking Associates
Caterpillar
04.2021 - 08.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Communicated with floor managers to determine merchandise placement.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Ensured timely delivery of products by accurately picking orders from storage areas.
Home Improvement
Self Employed
03.2002 - 10.2012
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Performed cabinet installation, door hanging and room framing.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Utilized advanced tools and equipment for precise measurements and installations, resulting in optimal fitment of components throughout the project scope.
- Collaborated with clients to develop comprehensive project plans, ensuring timely completion and adherence to budget constraints.
- Interviewed clients to determine remodeling needs, budget and financing needs.
- Established strong relationships with vendors and suppliers, securing competitive pricing for materials and services.
- Assisted clients with selection of fixtures, finishes, colors, flooring options based on their individual tastes while adhering to established budgets.
- Loaded and unloaded materials onto trucks and trailers.
Delivery Driver/ Furniture Setup
California Furniture Galleries Inc.
05.2001 - 12.2002
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver/ Account Manager
Rainbow Rentals
07.1996 - 08.2000
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
- Optimized account allocation among team members to ensure balanced workload and focus on high-priority clients.
Forklift Operator/Maintenance
Emery Worldwide
09.1994 - 04.1996
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Reduced product damage by adhering to strict handling and lifting protocols.
- Streamlined inventory management by accurately logging movements of goods.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Education
HVAC - Heating,Ventilation And Air Conditioning
Ohio Central School System
Dayton, OH06.2011
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Punctual and Reliable
- Time management skills
- Loading and unloading
- GPS and route planning
- Heavy Lifting
- Order picking and processing
- Forklift Operation
Timeline
Delivery Driver
Amazon
10.2023 - Current
Forklift Operator/ Picking Associates
Caterpillar
04.2021 - 08.2023
Home Improvement
Self Employed
03.2002 - 10.2012
Delivery Driver/ Furniture Setup
California Furniture Galleries Inc.
05.2001 - 12.2002
Delivery Driver/ Account Manager
Rainbow Rentals
07.1996 - 08.2000
Forklift Operator/Maintenance
Emery Worldwide
09.1994 - 04.1996
HVAC - Heating,Ventilation And Air Conditioning
Ohio Central School System