John Erickson

• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Spearheaded business-related aims to meet tactical planning initiatives.
• Monitored staff performance, providing final-say assessment over inquiries.

I was a contract delivery driver for Howden millworks for all 5 stores they had in the Charlotte and surrounding areas.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

• Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Developed empowering employee culture focused on equipping employees to independently meet customer needs.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Communicated with managers of other departments to maintain transparency.
• Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.

• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.