John Fabbricante II
Williston Park,United States
Summary
Automotive Damage Adjuster with a strong background in the automotive industry, offering over 4 years of expertise in vehicle construction, repairing vehicle damage, and understanding repair procedures. Skilled at conducting thorough inspections, documenting findings, and providing accurate and efficient estimates. Demonstrated ability to create cost-effective estimates that match the function, form, and fitment of original manufacturer parts, ensuring customer satisfaction through effective communication and problem-solving. Consistently adheres to industry regulations and policies while surpassing performance metrics. Known for strong attention to detail and commitment to delivering high-quality service in a fast-paced and dynamic work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Auto Damage Adjuster
GEICO
07.2024 - Current
- Examined photographs and surveillance and any other documents relating to claims.
- Documented all findings in concise reports.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
- Assessed complex claims and accurately determined value of damages.
- Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Used CCC to calculate damages and claim values.
- Documented damage with photographs and detailed written descriptions.
Automotive Technician
Rallye BMW
10.2022 - 07.2024
- Conducted comprehensive vehicle diagnostics and repaired systems including engines, transmissions, brakes, and electrical components
- Performed routine maintenance tasks such as oil changes, tire rotations, and fluid inspections to ensure optimal vehicle performance
- Utilized advanced diagnostic equipment to pinpoint and address complex automotive issues efficiently
- Maintained accurate records of service and repairs performed, adhering to industry standards and safety protocols
- Demonstrated exceptional customer service skills by effectively communicating with clients and providing recommendations for vehicle maintenance and repairs through personal video documentation
Automotive Body Technician
Albertson Auto Body
02.2021 - 10.2022
- Proficient in repairing and replacing damaged exterior automotive components such as fenders, hoods, and bumpers
- Proficient in repairing and replacing damaged auto body parts using a variety of tools and techniques to ensure vehicles are restored to their original condition
- Experienced in performing bodywork, sanding, painting, and buffing to achieve a flawless finish that meets quality standards and customer expectations
- Capable of working efficient in a fast-paced environment, collaborating with team members and communicating effectively with customers to provide exceptional service and satisfaction
Sales Associate
Party City Holdco Inc.
09.2020 - 11.2020
- Assisted customers in selecting party decorations, costumes, and supplies to meet their specific event needs
- Maintained a clean and organized store environment to enhance the shopping experience for customers
- Operated cash registers and processed payments accurately and efficiently
- Collaborated with team members to achieve sales goals and provide exceptional customer service
- Helped set up and take down displays and decorations for seasonal promotions and themed events
Education
Bachelor of Science - Cybersecurity
University of Phoenix
Phoenix, AZ09.2024
High School Diploma - undefined
Mineola High School
12.2020
Skills
- Customer Consultations
- Service Documentation
- Collision Repair
- Insurance Knowledge
- Strong Automobile Model Knowledge
- Appraising and Estimating Software Knowledge (CCC)
- Frame and Body Knowledge
- Vehicle Computer Troubleshooting
- Wiring and Electrical Diagram Interpretation
- Excellent Work Ethic
- Insurance regulations knowledge
- Damage Assessment
- Claims Handling
- Appointment Scheduling
Certification
BMW ST1801 Workshop Technology I
BMW Group University
February 2023
This course is designed to instruct participants on working safely in a shop environment, introduce BMW information systems and help participants create effective work habits that will serve them throughout their careers as automotive technicians.
The objectives of the class are:
- How to protect vehicles during service
- Workshop safety
- Introduction to ISTA
- Introduction to AIR
- Introduction to 4G diagnostic equipment
- Introduction to Centernet
- Introduction to Dealerspeed
- Introduction to the concept of "Best Practices"
- Developing a Quality Control (QC) process
- How to efficiently perform multipoint inspections
- How to efficiently perform PDI/QC1 inspections
- Overview of BMW technology and features
BMW ST1802 Workshop Technology II
BMW Group University
June 2023
The course is designed to introduce hand skills, perform maintenance procedures and CPO inspections.
The objectives of the class are:
- Introduction to TMSi
- Coding and Programming
- Best Practices for performing inspections
- Performing maintenance services
- RO documentation
- Fastener identification and damaged fastener extraction
- Locating special tools
- How to efficiently perform CPO inspections
BMW ST1803 Electrical Technology I
BMW Group University
February 2024
This course is designed to instruct participants on performing vehicle electrical system measurements. Here participants will become proficient and become confident when taking voltage supply and voltage drop measurements.
The objectives of the class are:
- Proper Voltage Supply
- Locating and Analyzing Wiring Diagrams
- Digital Volt Ohm Meter (DVOM) Usage
- Introduction to Break Out Boxes and V-Cables
- Performing Dynamic Electrical Measurements
- Relay Operating and Testing
New York State Department of Motor Vehicles Inspector Qualification
NYS DMV
License for qualification to conduct inspections of group 1 vehicles (automobiles under 10,001 pounds)
I-CAR Platinum Certificate - Auto Physical Damage Apprasier
August 2024
NEW YORK AUTO DAMAGE & THEFT APPRAISER 17-71 ADJUSTER
Department of Finance
September 2024
License for qualification to be an independent adjuster for automotive damage and theft appraisals in New York State. License number IA-1874378
Timeline
Auto Damage Adjuster
GEICO
07.2024 - Current
Automotive Technician
Rallye BMW
10.2022 - 07.2024
Automotive Body Technician
Albertson Auto Body
02.2021 - 10.2022
Sales Associate
Party City Holdco Inc.
09.2020 - 11.2020
Bachelor of Science - Cybersecurity
University of Phoenix
High School Diploma - undefined
Mineola High School