Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader.
Overview
5
5
years of professional experience
Work History
Collision Estimator/Production Manager
Tesla
01.2025 - Current
Assessed vehicle damage and prepared detailed estimates for repair costs and timelines.
Directed team of expert technicians to achieve manufacturer-level standards in repair services.
Mentored junior estimators on best practices in damage assessment and estimation procedures.
Facilitated negotiations with insurance companies for clients, ensuring comprehensive coverage for repairs and effective communication with customers
Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
Elevated shop earnings by effectively upselling supplementary services during estimation.
Auto Damage Adjuster
GEICO
07.2024 - 10.2024
Conduct thorough investigations to determine liability and estimate the cost of auto damages
Collaborate with other adjusters, supervisors, and legal teams to ensure fair and efficient resolution of claims
Utilize industry tools and software to accurately assess damage, including physical inspections and virtual assessments
Negotiate and settle claims with customers, repair shops, and other involved parties
Maintain detailed documentation of all claims processing activities and communicate effectively with all stakeholders
Placed 1st in 33 during AD Basic training
Automotive Technician
Rallye BMW
10.2022 - 06.2024
Conducted comprehensive vehicle diagnostics and repaired systems including engines, transmissions, brakes, and electrical components
Performed routine maintenance tasks such as oil changes, tire rotations, and fluid inspections to ensure optimal vehicle performance
Utilized advanced diagnostic equipment to pinpoint and address complex automotive issues efficiently
Maintained accurate records of service and repairs performed, adhering to industry standards and safety protocols
Demonstrated exceptional customer service skills by effectively communicating with clients and providing recommendations for vehicle maintenance and repairs through personal video documentation
Provided superb performance consistently reaching 120% productivity in labor hours
Automotive Body Technician
Albertson Auto Body
02.2021 - 10.2022
Proficient in repairing and replacing damaged exterior automotive components such as fenders, hoods, and bumpers
Proficient in repairing and replacing damaged auto body parts using a variety of tools and techniques to ensure vehicles are restored to their original condition
Experienced in performing bodywork, sanding, painting, and buffing to achieve a flawless finish that meets quality standards and customer expectations
Capable of working efficiently in a fast-paced environment, collaborating with team members and communicating effectively with customers to provide exceptional service and satisfaction
Supported junior technicians through mentoring, sharing knowledge, and providing guidance on complex repairs.
Education
AI Prompt Engineering - Artificial Intelligence
Chegg Learning
05.2026
Data Management in SQL - Computer And Information Sciences
Cornell University
Ithaca, NY
02.2026
Associate of Science - Cybersecurity
University of Phoenix
Phoenix, AZ
06.2025
NEW YORK AUTO DAMAGE 17-71 ADJUSTER LICENSE -
Department of Finance
09.2024
Platinum Certificate - Auto Physical Damage - Insurance And Risk Management
I-CAR
08.2024
BMW ST1804 Chassis Technology I - Autmotive
BMW Group University
04.2024
BMW ST1803 Electrical Technology I - Automotive
BMW Group University
02.2024
BMW ST1802 Workshop Technology II - Automotive
BMW Group University
06.2023
BMW ST1801 Workshop Technology I - Automotive
BMW Group University
02.2023
High School Diploma -
Mineola High School
Mineola, NY
12.2020
Skills
Loss assessment
Cost estimation
Insurance procedures
Damage documentation
Time management
Operations management
Staff management
Production timeline management
Team development
Dedication to product quality
Timeline
Collision Estimator/Production Manager
Tesla
01.2025 - Current
Auto Damage Adjuster
GEICO
07.2024 - 10.2024
Automotive Technician
Rallye BMW
10.2022 - 06.2024
Automotive Body Technician
Albertson Auto Body
02.2021 - 10.2022
AI Prompt Engineering - Artificial Intelligence
Chegg Learning
Data Management in SQL - Computer And Information Sciences
Cornell University
Associate of Science - Cybersecurity
University of Phoenix
NEW YORK AUTO DAMAGE 17-71 ADJUSTER LICENSE -
Department of Finance
Platinum Certificate - Auto Physical Damage - Insurance And Risk Management