John Faulkner
Dunedin,FL
Summary
Customer-oriented Sales Professional with 30+ years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies.
Overview
40
40
years of professional experience
Work History
Sale Consultant
Tempaco
Largo , FL
05.1999 - Current
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
- Generated sales across the complete sales cycle process from prospecting through contract negotiations and closings.
- Provide technical assistance on the jobsite.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Help to complete the sale by giving expert advice on gas products that comes with 30 plus years in the industry.
- Help with design and installation of various controls, equipment and pumps
- Stayed up to date on changing technical Codes and Standards for the Gas industry
Plant Operator
University of South Florida
Tampa, Florida
10.2023 - 06.2024
- Documented operational data and reported findings to management regularly.
- Closely inspected equipment for safety problems, leaks and wear and tear.
- Maintained safety by adhering to regulations and plant procedures.
- Communicated effectively with operators and supervisors on technical level.
- Adjusted valves, pumps, motors, and other components in order to maintain the desired level of operation.
Sales Representative
Tempaco
Clearwater, FL
06.1986 - 10.2021
- Monitored customer order process and addressed customer issues.
- Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
- Worked with production teams to assess, update and optimize delivery dates for customers.
- Improved overall customer purchasing experiences to promote steady revenue.
Sales
Winfrey Corp. / Tempaco franchise
Clearwater , FL
10.1992 - 05.1997
- Sold various products by explaining unique features and educating customers on proper application.
- Processed orders through company system and coordinated product deliveries.
- Negotiated and closed deals with minimal oversight.
- Acted as initial contact in addressing customer concerns.
- Answered incoming telephone calls to provide store, products and services information.
Service Manager
Vision Energy
Sarasota , FL
10.1991 - 10.1992
- Hired, trained and developed service department staff to drive performance.
- Defined department objectives and monitored performance to facilitate operations.
- Created employee work schedules to keep shifts properly staffed.
- Adhered to customer service standards to foster satisfaction and retention.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Created written estimates and obtained customer consent to proceed.
- Over see all Gas installation residential, commercial and Industrial.
- Provide all maintenance to all Propane Bulk storage plants.
- Supervise all service calls
Education
Some College (No Degree) - HVAC Installation And Repair
Pinellas Technical Education Center
Clearwater, FLSkills
- Industry trends analysis
- Customer liaison and relations
- Sales strategy development
- Account management
- Project management
- Gas regulator sizing
- Technical assistance
- Problem solving
- Critical thinking
- Burner boiler knowledge
- Controls
Manufactures Training & Certifications
I have received training and certification by numerous manufactures in the industry as they pertain to gas regulators, piping, burner-boilers, tankless water heaters, to name a few.
Timeline
Plant Operator
University of South Florida
10.2023 - 06.2024
Sale Consultant
Tempaco
05.1999 - Current
Sales
Winfrey Corp. / Tempaco franchise
10.1992 - 05.1997
Service Manager
Vision Energy
10.1991 - 10.1992
Sales Representative
Tempaco
06.1986 - 10.2021
Some College (No Degree) - HVAC Installation And Repair
Pinellas Technical Education Center