John Fernandez
Fraud Specialist II
Philadelphia,PA
Summary
Hardworking and passionate professional with strong organizational skills and business strategy prioritization. Accomplished at collaborating to achieve goals and leveraging past lessons to inform future decision-making. Additional work experience in Colombia available on request.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Fraud Specialist II
Goat Group
Los Angeles, CA
08.2021 - Current
- Analyzes large amounts of data to find patterns of fraud and anomalies.
- Collaborates with internal and external stakeholders to create and maintain fraud prevention strategies.
- Presents cost analysis and reduction strategies with basic knowledge of accounting programs and mathematical formulas involved in calculations.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
Fraud Analyst I
Expedia Group
Seattle, WA
02.2020 - 08.2021
- Implemented internal controls to maintain integrity and accuracy of financial records.
- Evaluated success of fraud detection systems to identify areas for improvement.
- Worked with third-party vendors to access and analyze data and systems.
- Evaluated customer data to identify and prevent fraudulent activities.
Bank Teller
Wells Fargo
Seattle , WA
07.2018 - 02.2020
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened client relationships by leveraging excellent interpersonal and communication skills.
- Performed preparation for external for cause and not for cause audits and conducted internal audits and report process.
- Assisted in digital developments and client education of mobile apps, banking website features, and access.
Education
Bachelor of Arts - Financial Services Marketing Operations
Politecnico Grancolombiano
Bogota Colombia 08.2010 - 05.2014
Skills
Tableau
Miro
Invision
Balsamiq
Google Suite
Microsoft Office
Jira
Roadmaps
Canva
A/B Testing
Modern Requirements
Kanban
Google Analytics
Agile SCRUM
Trello
Project Management
SQL
Timeline
Fraud Specialist II
Goat Group
08.2021 - Current
Fraud Analyst I
Expedia Group
02.2020 - 08.2021
Bank Teller
Wells Fargo
07.2018 - 02.2020
Bachelor of Arts - Financial Services Marketing Operations
Politecnico Grancolombiano
08.2010 - 05.2014