John Fiaccato Jr.
Buckeye,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Owner/Technician
Arrowhead Appliance LLC
Buckeye, AZ
06.2020 - 06.2024
- Used hand tools to remove covers from units in order to access internal parts.
- Diagnosed appliance malfunctions and determined necessary repairs.
- Identified potential issues that may arise with an appliance before completing a repair.
- Replaced defective wiring and other parts.
- Resolved customer complaints in a timely manner.
- Cleaned and lubricated motors, bearings, shafts, fans, filters, hoses, and other parts.
- Performed preventative maintenance on all types of appliances.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
- Ordered supplies, tools and equipment to complete repairs.
Mentor Technician
Sears Home Services, A Division Of The Sears Holding
Joliet, Illinois
08.2002 - 08.2020
- Identified areas where additional resources may be needed to ensure successful outcomes.
- Stayed up to date on changing technical processes and needed skills.
- Analyzed training results to identify needed improvements and adjustments.
- Maintained technical expertise by attending workshops and taking educational courses.
- Taught useful equipment operation skills and scheduled routine inspections to prevent accidents or malfunctions.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Trained and monitored employees to teach daily tasks and improve performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Vocational - HVAC And Refrigeration
Coyne American Institute
Chicago, IL10-1994
High School Diploma -
Morton East High School
Cicero, IL06-1983
Skills
- Project Oversight
- Equipment Troubleshooting
- Quality Assurance
- Regulatory Compliance
- Preventive Maintenance
- Customer Service
- Mechanical abilities
- Hand tool expertise
- Testing and evaluation
Timeline
Owner/Technician
Arrowhead Appliance LLC
06.2020 - 06.2024
Mentor Technician
Sears Home Services, A Division Of The Sears Holding
08.2002 - 08.2020
Vocational - HVAC And Refrigeration
Coyne American Institute
High School Diploma -
Morton East High School