Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
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John Fuksa

Parker,CO

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

10
10
years of professional experience

Work History

Regional Director, Western Sales

Yardi
11.2015 - 06.2024
  • Manage a sales team overseeing 420 property management clients.
  • Responsible for recruitment, hiring, onboarding, and ongoing mentoring of Account Executives.
  • Experience in managing both mid-market and enterprise sales teams
  • Forecast monthly, quarterly, and annual revenue numbers for assigned region.
  • Represented company at various national and global events.
  • Manage a book of business worth roughly $46M in recurring revenue and tasked with growing revenue.
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.

Sr. Client Services Manager

ViaWest
06.2015 - 11.2015
  • Managed an $18.7M book of business spanning 60 clients.
  • A technical escalation point for any issues that arose within customer accounts, when necessary.
  • Collaborated with sales teams to identify opportunities for upselling and cross-selling services to clients.
  • Conducted regular client reviews to assess service quality, discuss feedback, and implement improvements.
  • Lead project manager with regards to rolling out any product(s) to new and existing clients.

Client Services Manager

ViaWest
09.2014 - 06.2015
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Collaborated with cross-functional teams to ensure timely delivery of projects, meeting or exceeding client expectations.
  • Developed new employees and on-going performance assessment of current employees.
  • Resolved escalated issues with professionalism, maintaining client trust and safeguarding the company''s reputation.

Education

Bachelor of Arts and Science – Political Science -

University of Colorado at Boulder
05.2011

Skills

  • Highly competitive and revenue-driven individual
  • Able to adapt and work under pressure
  • Excellent interpersonal communication skills
  • Strong organizational skills and attention to detail
  • Meetings and presentations
  • Client Relationships

Awards

  • Integrated Research – Inside Sales Award, FY2012
  • Intel – SMB Rep of the Year – West, FY2013
  • Yardi – Award of Excellence – FY2016, Fy2017, & FY2018

References

  • Ryan Sullivan, Associate Vice President, Sales, Proofpoint, (303) 618-9144
  • Sherrie Hubler, Founder, PCH Sales Advisors, (480) 215-6163
  • Peter Hill, VP, Sales, The MASYC Group, (303) 748-4000
  • Michelle Shapiro, VP, Sales, Qira, (917) 658-3639

Timeline

Regional Director, Western Sales

Yardi
11.2015 - 06.2024

Sr. Client Services Manager

ViaWest
06.2015 - 11.2015

Client Services Manager

ViaWest
09.2014 - 06.2015

Bachelor of Arts and Science – Political Science -

University of Colorado at Boulder
John Fuksa