John Garcia
Brownsville
Summary
Experienced in maintaining high standards of cleanliness and sanitation, with a strong focus on compliance with health regulations. Demonstrated effective communication skills through interactions with diverse teams and customers, addressing inquiries and resolving conflicts professionally. Proven ability to multitask and prioritize tasks in fast-paced environments, ensuring quality control and customer satisfaction. Adaptable to various roles, showcasing teamwork and collaboration in achieving operational goals.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Brownsville
10.2022 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
Bachelor of Arts - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX05-2025
High School Diploma -
James Pace High School
Brownsville, TX06-2022
Associate of Arts - General Studies
Texas Southmost College
Brownsville, TX05-2022
Skills
- Customer service
- Conflict resolution
- Effective communication
- Team collaboration
- Time management
- Professional appearance
- Dining customer service
- Take-out service
- Positive and professional
- Cash handling
- Cleanliness standards
- Food safety practices
- Table setting arrangements
- Multitasking and organization
- Task prioritization
- Calm demeanor
- Quality control
- Menu memorization
- Safe food handling
- Exceptional customer service
- Foreign language proficiency
- Guest engagement
Languages
English
Full Professional
Spanish
Limited
Affiliations
- Weightlifting & Physical Activity
Reference Contacts
- J.C Cantu (Current General Manager)
- Phone: (956) 245-7384
- Email: Jcantu112283@gmail.com
David Sanchez
Phone: (956) 455-2623
References
References available upon request.
Timeline
Server
Olive Garden
10.2022 - Current
Bachelor of Arts - Criminal Justice
The University of Texas Rio Grande Valley
High School Diploma -
James Pace High School
Associate of Arts - General Studies
Texas Southmost College