Results-oriented Shift Leader with proven expertise in supervision, customer service, and training. Successfully maintained operational efficiency while ensuring safety compliance in fast-paced environments.
Overview
1
1
Language
2
2
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
Hewlett
03.2025 - 08.2026
Supervised team members during busy shifts, ensuring seamless operations and high customer satisfaction.
Trained new employees on menu items and customer service standards, enhancing team readiness and service quality.
Managed inventory levels and ordered supplies, supporting uninterrupted operations and timely service.
Ensured cleanliness and organization of work areas throughout each shift.
Assisted customers with orders and offered tailored product recommendations.
Pool Supervisor
Town of Valley Stream
Valley Stream
06.2024 - 09.2024
Enforced pool rules and regulations to ensure a safe environment for patrons.
Supervised daily pool operations and ensured safety compliance for all visitors.
Assisted in organizing community events and swim programs at the facility.