John Garrett
Rogers,AR
Summary
Reliable employee with two plus years of experience looking to serve the customer. Offering excellent communication, knowledge, and experience to impact the business in positive ways.
Overview
3
3
years of professional experience
Work History
Resolution Coordinator III
Walmart
09.2020 - Current
- Responsible for verifying over $3.2M in orders from walmart.com/walmart.ca in 2021.
- Stopped over 6,400 orders of suspected fraud in 2021.
- Assisted in the training of new associates.
- Consistently demonstrating high knowledge of fraud by being a top performer in department.
- Missed 6 hours of work since start date.
SAM, Learning and Development
Walmart
02.2022 - 04.2022
- Responsible for delivering training content to new hire associates.
- Distributed content weekly to classes of 15-25 students.
- Helped strategize and edit content to best fit the learners' needs.
- Assisted in nesting new agents to ensure a smooth transition process into production.
Sales Floor Associate
Belk Inc
11.2016 - 10.2017
- Assisted customers by suggesting and selling items to them
- Cash handling experience.
- Helped promote and sell the Belk credit card.
Education
Bachelor of Arts - Economics
University of Arkansas
Skills
- Active Listening
- Problem Resolution
- Time Management
- Work Task Prioritization
- Communication
- Facilitating Content
Timeline
SAM, Learning and Development
Walmart
02.2022 - 04.2022
Resolution Coordinator III
Walmart
09.2020 - Current
Sales Floor Associate
Belk Inc
11.2016 - 10.2017
Bachelor of Arts - Economics
University of Arkansas