JOHN GASSO
Noblesville,IN
Summary
Dynamic sales professional with a proven track record at LifeTime Fitness, excelling in membership growth and retention. Possessing strong closing abilities and effective communication skills, I consistently drive revenue and foster lasting client relationships. Proficient in Microsoft Office, I thrive in fast-paced environments, delivering exceptional results and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
SMC Corporation of America
Noblesville, IN
10.2025 - Current
- Responsible for maintaining professional customer service support experience. Handling a fast-paced call center environment. Specializing in flag ship pneumatic products. Troubleshooting pneumatic issues while providing product knowledge to every customer.
Owner/Project Manager
Honey Do Boys
04.2022 - Current
- Built/maintained customer relationships, performed daily operations & project management, closed 6 projects each month, acquired life/business skills, payroll, accounting and scheduling
Manager
Infitness Club
01.2023 - 04.2024
- Help established and developed the gym from the ground up, developed memberships and training programs.
- Hired employees and trained them in the strategies of sales.
- I interviewed different vendors going over variety of products to be sold at the gym.
- Took the lead role in recruiting members, when InFitness opened in June of 2023 the gym started at zero memberships, in March of 2024 InFitness hit over $100,000 in memberships per month.
Account Manager
LifeTime Fitness
05.2018 - 12.2022
- Sell and promote LifeTime Fitness memberships, programs, services, and products by motivating current and prospective members to achieve their fitness goals.
- Establish personalized relationships with each new and existing club member.
- Maintain the business plan and marketing strategies to increase membership retention, membership sales, and drive revenue from LifeTime Fitness products and services.
- Several months straight hit number 1 in the Midwest region for sales, was third in the Nation for Sales.
Claims/Return Specialist
SMC Corporation of America
02.2017 - 05.2018
- Responsible for managing mis-shipments, damaged products, and under shipments.
- Handling the corrections of invoices with accounting.
- Providing strong communication in the sales force with every customer's needs.
- Along with assisting the distribution and production areas to retain business.
Inside Sales Representative
SMC Corporation of America
02.2015 - 02.2017
- Responsible for maintaining professional customer service support experience.
- Handling a fast pace call center environment.
- Specializing in flagship pneumatic products.
- Troubleshooting pneumatic issues while providing product knowledge to every customer.
Personal Trainer
Xsport Fitness
01.2013 - 01.2015
- Helping clients reach their personal fitness goals while providing the tools for them to maintain a healthy lifestyle.
- Showing dedication and commitment to every client.
Education
Sales Academy Training Program -
12.2016
ISSA Certification -
12.2012
GED -
Central DuPage Community College
01.2007
Skills
- Strong and convincing personality
- Excellent closing abilities
- Microsoft Office: Word, Excel
- Knowledgeable with Workday, MMS
- Ability to communicate effectively
Communication Skills
My experience through Infitness, LifeTime Fitness and SMC Corporation of America along with personal training has taught me about the values that passionate customer service can bring not only to a brand's image, but to the company's bottom line as well. If you ask my former managers about my performance, the first thing they would mention is my exceptional upselling techniques with which I was able to increase sales and retain customers.
Timeline
Inside Sales Representative
SMC Corporation of America
10.2025 - Current
Manager
Infitness Club
01.2023 - 04.2024
Owner/Project Manager
Honey Do Boys
04.2022 - Current
Account Manager
LifeTime Fitness
05.2018 - 12.2022
Claims/Return Specialist
SMC Corporation of America
02.2017 - 05.2018
Inside Sales Representative
SMC Corporation of America
02.2015 - 02.2017
Personal Trainer
Xsport Fitness
01.2013 - 01.2015
Sales Academy Training Program -
ISSA Certification -
GED -
Central DuPage Community College