John Gerontonis
San Diego,CA
Summary
Dynamic manager with a proven track record in the US Navy for 24 years excelling in team leadership and strategic planning. Enhanced customer satisfaction through effective conflict resolution and streamlined operations. Recognized for mentoring staff and fostering a culture of continuous learning, driving performance improvements and achieving departmental goals.
Overview
24
24
years of professional experience
Work History
Manager
US Navy
San Diego, CA
06.2001 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Navy Instructor
US Navy
San Diego, CA
06.2001 - Current
- Implemented effective time management strategies during classes, maximizing instructional efficiency without compromising quality.
- Maintained accurate records of trainee attendance and performance, ensuring timely reporting to Navy leadership.
- Provided constructive feedback to trainees on their performance, inspiring continuous growth and professional development.
- Facilitated open communication between trainees and instructors, fostering a supportive learning environment.
- Utilized multimedia resources when appropriate, enhancing lessons with visual aids that supported key concepts.
- Evaluated trainee progress through regular assessments, adjusting instructional strategies as needed for optimal results.
- Maintained up-to-date knowledge on Navy protocols and procedures to ensure accurate instruction delivery.
- Managed classroom logistics efficiently, maintaining an organized space conducive to focused learning experiences.
- Led engaging group discussions that fostered critical thinking skills and encouraged deeper understanding of course material.
Education
High School Diploma -
Lampeter-Strasburg High School
Lancaster, PA05.2001
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Relationship building
- Strategic planning
- Operations management
- Shift scheduling
- Policy implementation
- Conflict resolution
- Schedule preparation
- Workforce management
- Performance evaluations
- Product management
- Expense tracking
- Clear communication
- Coaching and mentoring
- Work prioritization
- Policy and procedure development
- Inventory management
- Risk management
- Teamwork and collaboration
Timeline
Manager
US Navy
06.2001 - Current
Navy Instructor
US Navy
06.2001 - Current
High School Diploma -
Lampeter-Strasburg High School