John Giustiniani
Indian Trail,NC
Summary
Accomplished Network Deployment Engineer with a proven track record at United Technologies Services INC, showcasing leadership and problem-solving abilities. Expert in network construction and activation, with a knack for ensuring optimal Wi-Fi signal strength. Adept at fostering team collaboration and thriving in fast-paced environments. Demonstrates proficiency in Microsoft Office alongside excellent communication skills, significantly enhancing project outcomes.
Overview
2024
2024
years of professional experience
Work History
Network Deployment Engineer
United Technologies Services INC
- Project manage construction and activation of apartment complex
- Activate DAS for MDU Wi-Fi signal, including CAT6 and fiber cables
- Install and align Ubiquiti 5 Gig, and 60 Gig antenna radios
- Activate roof rack main Juniper POE switch, Juniper QFX fiber switch
- Activate secondary Juniper POE switches for Access Points
- Install and test customer Access Points
Network Specialist II / Headend Engineer
TDS Telecom / Continuum
12.2007 - 11.2023
- Responsible for configuration & maintenance of Cisco EC7 (Digital Broadband Delivery System)
- Responsible for adding, removing, video and audio channels for a 275 HD-channel line-up
- Sandbox testing new software code for set-top boxes and cable modems before sending into production
- Video production of local channel
- Responsible for 10k+ two-way Customer Premise Equipment
- Responsible for software/hardware updates on Headend and Customer Premise Equipment
- Daily Monitoring of video channels to provide the best quality for our customers
- Design Headend upgrade from 625 MHz to 1GHz, install and wire digital Headend equipment
- Design, configure, install, and maintain FTTx ISP infrastructure, Cisco Prisma II, and Calix DWDM/CWDM platform
- Design, configure, install, and maintain RF combining / narrowcast signals
- Install, align, and maintain 3.8m satellite downlink antennas and signals
- Install and maintain rack mounted equipment
- Fiber Optic cable fusion splicing and OTDR testing
- Maintain 300 HFC Node Hub and all signals and equipment
- Install and activate new services such as Voice over IP, VOD, and multimedia equipment
- Install, tip, and maintain transport cables - RG56/RG59/RG11 COAX, Fiber Optic and CAT5/6
- Responsible for RF, IP Multicast/Unicast, and ASI MPEG2/4 signals
- Responsible for GigE/ASI equipment including Cisco DCM Multiplexer, RGB encoders/decoders
- Responsible for PEG channel(s), insertion, deletion, and content
- Work with outside technicians to maximize the performance of the system
- Perform FCC Proof of Performance testing to meet and exceed FCC regulations
- 24/7 365 day, On-call standby for system or customer outages
- Perform necessary upgrades to Headend and network equipment
- Maintain / replace office space, testing warehouse, and NOC flat panel TV's and set-top device
- Troubleshoot VIP customers video issues, including customer owned A/V devices
- Provide technical design for new services/projects
- Detail daily documentation
- 24/7 On-Call
Headend Manager
RCN of New York
02.2005 - 11.2007
- Responsible for the daily operation of three Headend's and seven hub sites
- Management of Headend staff with respect to corporate and market policies, training, promotions, work schedules, vacation time, performance reviews etc
- Workflow coordination, training, and quality assurance for Headend / Hub / Data technicians
- Install, align, and maintain 3.8m satellite downlink antennas and signals
- Coordinate inventory and maintenance records on equipment and parts
- Recognize, practice company and industry safety rules and procedures
- Perform on-call duties during non-business hours and or may assist field personnel
- Work with corporate and local Marketing and Product Management to understand requirements and provide technical understanding for future requirement of product offerings and roll out
- Project management of defined projects to execute operational changes and upgrades to equipment or configurations in the Headend to minimize customer impact while satisfying business needs of the market
- Day-to-day operations and coordination with Outside Plant Department
- Manage FCC Proof of Performance testing, analysis, and documentation twice a year
- Responsible for maintaining department's budget
- 24/7 On-Call
Headend Supervisor
RCN of New York
06.1998 - 02.2005
- Monitor, maintain and repair Headend, data, and hub site equipment
- Responsible for the reception and distribution of off-air, satellite, microwave and other programming sources to the distribution plant utilizing fiber optic and coaxial transmission technologies
- This includes the installation, construction, operation and repair of all equipment and subscriber management systems associated with the Headend
- Install, align, and maintain 3.8m satellite downlink antennas and signals
- Install, maintain Cisco Prisma II DWDM transport/receive link between Headend's/Hub's
- Maintained repair of line equipment, converters, earth station antennas, off-air antennas, satellite receivers, demodulators, modulators, encryption systems, signal compression systems, power / fuse panels, optical distribution network interface systems, emergency alert system, and operational monitoring / management system interfaces
- Performed Headend checks and calibrations
- Configure, coordinate, and perform FCC Proof of Performance tests and OSP performance tests, perform quality control checks on digital terminals, modems, and EAS system
- Monitor Headend operations daily with site checks, verifies video and audio levels for satellite and signal processing equipment
- Directly interfaces with network services team in installation, maintenance, monitoring, and repairing of servers, analog / digital reception equipment, Video-On-Demand and High-Definition TV equipment
- Performed status monitoring of data performance and further report and or repair discrepancies
- Communicate extensively with technical and business office personnel and customers
- 24/7 On-Call
Education
Devry Technical Institute
Woodbridge, NJ09.1993
High School Diploma -
Port Richmond High School
Staten Island, NY06.1989
Skills
- Proficiency with Microsoft Office products
- Excellent communication skills
- Strong attention to detail
- Problem-solving abilities
- Strong organizational skills
- Ability to thrive in a fast-paced environment
- Team Player
- Leadership Experience
Timeline
Network Specialist II / Headend Engineer
TDS Telecom / Continuum
12.2007 - 11.2023
Headend Manager
RCN of New York
02.2005 - 11.2007
Headend Supervisor
RCN of New York
06.1998 - 02.2005
Devry Technical Institute
High School Diploma -
Port Richmond High School
Network Deployment Engineer
United Technologies Services INC