Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Gleason

Minot

Summary

Dynamic Crew Leader at AMC Theatres with a proven track record in new hire training and crew oversight. Leveraged strong interpersonal skills to enhance guest relations and ensure high-quality service. Expert in POS inventory systems and facility maintenance, consistently creating a clean and welcoming environment for all patrons.

Skilled Usher proficient in selling tickets, answering questions and monitoring facilities. Versed in security standards, cleaning procedures and restocking strategies.

Overview

4
4
years of professional experience

Work History

Crew Leader

AMC Theatres
07.2021 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.

Education

High School Diploma -

Des Lacs Burlington School
Des Lacs, ND
05-2023

Skills

  • New hire training
  • Crew oversight
  • Flexibility
  • POS inventory system operation
  • Strong interpersonal skills
  • Facility maintenance
  • Cleaning and sanitizing
  • Guest relations

Timeline

Crew Leader

AMC Theatres
07.2021 - Current

High School Diploma -

Des Lacs Burlington School
John Gleason