John Gleaton
Saint Augustine,FL
Summary
Experienced professional golf specialist with expertise in golf operations and player development. Skilled in fostering collaborative environments and driving positive outcomes in dynamic settings. Demonstrated proficiency in customer service, golf instruction, and event coordination. Reliable and flexible approach with a strong focus on teamwork. Consistently adaptable to changing needs, ensuring achievement of targets.
Hospitality professional known for high standards and results-driven approach. Proven track record in delivering exceptional service and maintaining well-organized bar environment. Valued team player with focus on flexibility and reliability. Skilled in mixology and customer interaction, consistently fostering welcoming atmosphere.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Cafe Eleven
01.2023 - 11.2023
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Efficiently handled cash transactions and accurately processed payments using POS system
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
Panama Hattie's
09.2022 - 01.2023
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Trained new staff members on restaurant procedures, menu items, and customer service standards
Physical Therapy Aide
Rebound Rehabilitation
07.2022 - 11.2022
- Assisted physical therapists in providing patient care and treatment, ensuring a smooth workflow
- Prepared treatment areas for patients by setting up equipment and ensuring cleanliness and organization
- Monitored patient progress during therapy sessions, documenting observations accurately in patient records
Assistant Golf Professional
Troon
05.2022 - 09.2022
- Provided club fitting and equipment recommendations, helping golfers optimize their gear for better performance
- Introduced a golf fitness program to improve players' physical conditioning and overall golf performance
- Provided expert advice on golf equipment selection, club maintenance, and repairs
To-Go Server
Mellow Mushroom Pizza Bakers
09.2021 - 05.2022
- Developed strong product knowledge to answer customer inquiries about ingredients, allergens, or dietary restrictions
- Managed cash transactions accurately when processing payments for take-out orders
- Assisted in coordinating delivery services, ensuring prompt delivery of orders while adhering to company policies
Cart Attendant
Troon
09.2020 - 07.2021
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
Lifeguard (Seasonal)
St. Johns County
05.2019 - 09.2019
- Responded quickly and effectively to any emergencies or incidents that occurred in the pool or surrounding areas
- Administered first aid, CPR, or other emergency medical procedures as necessary
- Participated in ongoing training sessions to enhance skills in water rescue techniques, first aid, and CPR
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Sales Associate
American Eagle Outfitters Inc
08.2018 - 01.2019
- Assisted Customers with product selection, sales, and returns
- Guided customers in choosing items which reflected personal style and shape
- Stocked and rotated inventory regularly
- Promoted brand image and company vision to increase revenue
- Checked prices and arranged for carry outs to customer vehicles
- Accepted cash, check, and debit payments in an accurate and efficient manner
Education
Undergrad - Business Administration
University of North Florida
Jacksonville, FL08-2025
Certification in Personal Training -
National Academy of Sports Medicine
Gilbert, AZ02.2025
Associate of Science - Business Administration
Saint Johns River State College
Saint Augustine, FL05.2022
Skills
- Retail sales
- Guest services
- Swimming
- Windows
- Customer service
- Food service
- Upselling
- Animal handling
- Front Desk
- Conflict management
- Bilingual
- Basic math
- Typing
- Hospitality
- Phone etiquette
- Bartending
- Sales
- Physiology Knowledge
- Microsoft Office
- Communication skills
- Microsoft Excel
- Sanitation
- Lifeguard
- Anatomy knowledge
- Organizational Skills
- Sports Coaching
- Computer skills
- Animal Care
- Strong multitasking
- Golf instruction expertise
- Strong work ethic
- Maintaining and cleaning equipment
- Quick learner
Certification
- Food Handler Certification
- Lifeguard Training
- CPR Certification
- AED Certification
- Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Cafe Eleven
01.2023 - 11.2023
Bartender/Server
Panama Hattie's
09.2022 - 01.2023
Physical Therapy Aide
Rebound Rehabilitation
07.2022 - 11.2022
Assistant Golf Professional
Troon
05.2022 - 09.2022
To-Go Server
Mellow Mushroom Pizza Bakers
09.2021 - 05.2022
Cart Attendant
Troon
09.2020 - 07.2021
Lifeguard (Seasonal)
St. Johns County
05.2019 - 09.2019
Sales Associate
American Eagle Outfitters Inc
08.2018 - 01.2019
Associate of Science - Business Administration
Saint Johns River State College
Undergrad - Business Administration
University of North Florida
Certification in Personal Training -
National Academy of Sports Medicine
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