Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Gobeille

Seattle,WA

Summary

Customer focused professional with 12+ years of experience in high volume hospitality and team leadership. Proven ability to build relationships, resolve issues quickly and deliver exceptional service under pressure. Experienced in managing operations, handling customer concerns and driving in repeat business. Seeking to transition career in an environment where communication, problem solving, client relationships and growth are important.

Overview

11
11
years of professional experience

Work History

Bartender/Manager/Server

Buckleys
Seattle, WA
09.2014 - 02.2026

Managed daily operations in a high traffic, fast paced environment ensuring excellent customer experiences. Built strong relationships with regular customers increasing repeat business and customer loyalty. Handled customer issues and conflict resolution quickly and professionally. Maintained composure and efficiency during peak hours and pressure situations. Trained new hires on the standards of the establishment to create successful team preformance. Upsold menu items and specials to increase the revenue of the business.

Teacher's Assistant

CEIP Amor Rubial
Pontevedra, Spain
09.2015 - 08.2016

Supported classroom instruction and assisted teachers in art and english classes. Communicated effectively with students from diverse backgrounds. Adapted quickly to a new cultural and professional environment. Helped create a positive and supportive learning atmosphere.

Education

Bachelor of Arts - Humanities

Washington State University
Pullman, WA
08-2013

Skills

    Customer relationship management

    Communication and interpersonal skills

    Conflict resolution and problem solving

    Sales and upselling products

    Team leadership and training

    Adaptability

Timeline

Teacher's Assistant

CEIP Amor Rubial
09.2015 - 08.2016

Bartender/Manager/Server

Buckleys
09.2014 - 02.2026

Bachelor of Arts - Humanities

Washington State University