Seeta Looknarain
West Haven,CT
Summary
Detail-oriented General Assistant with proven ability to thrive in fast-paced environments, effectively managing multiple complex responsibilities. Recognized for strong communication and interpersonal skills, ensuring seamless collaboration within teams. Expertise in office operations, including scheduling and organization, fosters efficiency and supports customer satisfaction. Committed to continuous learning and implementing innovative techniques to enhance productivity.
Overview
21
21
years of professional experience
Work History
Office Manager
F.W. Webb
Bronx, NY
01.2016 - Current
- Handled cash transactions and bank deposits.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed office inventory and placed new supply orders.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Coded and entered daily invoices with in-house accounting software.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Administrative Assistant
Classico Inc.
Bronx, NY
04.2010 - 01.2016
- Accepted all calls and dispatched to the correct team member
- Processed all purchase orders by confirming style number, description, and availability
- Performed weekly inventory and followed up with the warehouse to ensure we have all orders in
- Followed up with customers regarding all past due invoices and payments
- Ordered office supplies
- Updated and maintained databases such as mailing lists, contact lists and client information
- Created all reports and correspondence
- Prepared and distributed all incoming and outgoing mail
Administrative Assistant
Parking Depot & System/Able Pavement Marking
Brooklyn, NY
06.2007 - 04.2010
- Answered telephone calls and direct it to the appropriate staff member
- Made purchase orders, verified invoices and issued payments
- Worked on workers compensation certificates and liability insurance
- Faxed and filed all documents
- Arranged for UPS pickups and delivery
- Made deposits into various vendor’s accounts
- Forwarded and followed up with customers regarding pass due invoices and payment
- Ordered machinery and equipment
Receptionist/Office Assistant
Simon International
New York, NY
05.2004 - 06.2007
- Answered and directed incoming phone calls
- CIT via computer for customer’s credit approval
- Analyzed CIT reports
- Followed up with CIT regarding customer’s pass due invoices and late payments
- Faxed, filed, and copied all incoming and outgoing documents
- Scheduled package pick-ups and deliveries
- Monitored and kept track of inventory
- Forwarded and followed up with the warehouse regarding all orders, and prepared invoices for mailing
- Opened and closed the showrooms and offices
Education
High School Diploma -
Evander Childs High School
06.2008
Skills
- Excel
- Microsoft Word
- Windows XP
- Outlook
- Open Tables
- CIT online system
- Quick Books
- UPS online system
- NYSI
- Labgen
- Avaya
- Nortel
- Digital Super Hybrid System
- Cisco IP Phone
- Billing
- Bookkeeping
- Scheduling
- Customer service
- Clerical support
- Administrative oversight
- Office administration
- Employee training
Timeline
Office Manager
F.W. Webb
01.2016 - Current
Administrative Assistant
Classico Inc.
04.2010 - 01.2016
Administrative Assistant
Parking Depot & System/Able Pavement Marking
06.2007 - 04.2010
Receptionist/Office Assistant
Simon International
05.2004 - 06.2007
High School Diploma -
Evander Childs High School