John Grano
Jackson ,NJ
Summary
Proven leader and reliable multitasker, adept in team coordination and professionalism. At Jersey Mikes, I spearheaded crew operations, enhancing customer service and operational efficiency. My experience at Lava Golf honed my customer interaction skills, mastering transaction handling. I excel in dynamic environments, driving success through effective communication and professionalism.
Overview
3
3
years of professional experience
Work History
Mini Golf Attendee
Lava Golf
Lavallette, NJ
05.2024 - 09.2024
- Worked with and talked to all age ranges from toddlers to elders in setting them up to play mini golf.
- Gained valuable knowledge in customer service and overall communication skills.
- Handled all transactions and gained experience with the handling of money.
Crew Shift Leader
Jersey Mikes
Jackson, NJ
06.2021 - 09.2024
- Helped manage day to day operations at the store.
- Oversaw and led members of the crew in opening, throughout the day, and closing procedures.
- Managed customer questions and concerns.
Education
Bachelor Of Communications - Digital Communications And Media
Monmouth University
West Long Branch, NJSkills
- Multitasking
- Reliability
- Team Coordination
- Professionalism
Accomplishments
- Dean’s list at Monmouth University
Affiliations
- Host of “Real Ball Hours”, a radio show on 88.9 WMCX.
Timeline
Mini Golf Attendee
Lava Golf
05.2024 - 09.2024
Crew Shift Leader
Jersey Mikes
06.2021 - 09.2024
Bachelor Of Communications - Digital Communications And Media
Monmouth University