Summary
Overview
Work History
Education
Skills
ADDITIONAL PROFESSIONAL EXPERIENCE
Timeline
Generic

JOHN GRECCO

Leesburg,VA

Summary

Experienced results-oriented strategic leader with excellent planning, negotiation, and contract execution skills. A proven track record of success including P&L responsibility, delivering revenue growth, improving sales margins, and maintaining strong customer loyalty in B2B markets. Consistently meets and exceeds goals while also managing and mentoring strong sales and operations teams to bring superior customer service to diverse clientele.

Overview

21
21
years of professional experience

Work History

Global Client Director, EY

ServiceNow
07.2024 - Current
  • Responsible for all EY’s embedded Service Provider and internal use of the ServiceNow platform globally
  • Successfully embedded the ServiceNow Platform into EY’s Global Tax Platform NNACV in excess$7M
  • Successful sale and deployment of one the largest Gen AI for ITSM deployments globally
  • Successful execution of $100M TCV renewal
  • Largest embedded Service Provider pipeline globally spanning FSO, TFO, Payroll, Mobility, Risk, GCR, Agentic AI

Global Enterprise Account Executive, MSP

ServiceNow
07.2018 - 07.2024
  • Responsible for all EY’s Service Provider business globally
  • From 2018 through end of 2023 - responsible for several large GSI MSP businesses including EY, KPMG, Tech Mahindra and others. 2024 – EY exclusive
  • Onboarded several Global Service Providers to the ServiceNow Service Provider Program, successfully negotiating terms and conditions across several global regions
  • Grown EY’s ServiceNow footprint to +$30M annually
  • Successfully negotiated and executed two eight-figure deals within a 27-month period, and multiple 8-figure renewals
  • Built large embedded MSP pipeline
  • 3-time Winner’s Club winner (2019, 2021, 2023)

Senior Director, Sales & Operations, Eastern U.S.

Canon Solutions America
01.2015 - 07.2018
  • Responsible for managing all sales and operations within Eastern U.S.
  • Over 475 employees, over $90 million P&L responsibility
  • Responsible for all client retention and expansion as well as new client acquisition
  • National and Enterprise Sales leadership
  • Joint Sales initiative with Global Services Division

Senior Director, National Sales

Canon Solutions America
01.2012 - 12.2014
  • Responsible for managing all sales activities, revenues, and profits for a $100 million outsourcing division.
  • Implement an aggressive 30% target market growth strategy with continued profit increases.
  • Re-engineered the national regional sales structure to enhance corporate profits and sales productivity.
  • Repositioned the outsourcing division within a $700 million operating company.
  • Successful Initiatives Included:

Regional Director

Canon Solutions America
01.2008 - 12.2011
  • Responsible for 2 regions spanning 17 states, as well as the National Enterprise Account Group and federal and commercial sales & operations teams.
  • Managed approximately 300 FTEs, including off-site sales & operations management teams.
  • Closed, implemented, and managed some of the industry’s largest enterprise managed print services engagements.
  • Oversaw P&L responsibility for a $32 million sales region.
  • Ranked #1 Regional Director (nationally) for 3 consecutive years.
  • Achieved the highest top-line revenue production for new business and expansion efforts.
  • Created the National Enterprise Account Group and a national aggregator relationship.
  • Rebuilt and restructured the Mid-Atlantic Operations Management Team.
  • Consummated the largest client contract in the company’s history.
  • Accomplishments Include:

Regional Sales Manager

Canon Solutions America
09.2006 - 01.2008
  • Managed a team of 12 sales people across 2 regions spanning 17 states.
  • Responsible for new business development as well as client retention and expansion.
  • Ranked #1 Regional Sales Manager in the U.S. for top line revenue targets and aggressive growth targets.
  • Accomplishments Include:

Account Executive

Canon Solutions America
07.2004 - 09.2006
  • Responsible for all sales activity in the Mid-Atlantic Region.
  • Managed an existing client base exceeding $4 million in revenue.
  • Executed an outbound growth strategy to grow revenues by 350% with revenues in excess of $2 million in new business.
  • Negotiated a contract renewal for the Mid-Atlantic Region’s largest client.
  • Closed a new opportunity within the first 90 days of employment; closed 5 engagements within the first 18 months of employment with an estimated annual run rate in excess of $2 million.
  • Accomplishments Include:

Education

BA - Government and Politics

George Mason University

Skills

  • Value Selling
  • Operations Oversight
  • Supplier Management
  • Quality Improvement
  • Contract Negotiations
  • Channel Development
  • Leveraging Sales Teams
  • Client Retention
  • Solution Development
  • Performance Management
  • Strategic Planning
  • Critical Thinking

ADDITIONAL PROFESSIONAL EXPERIENCE

  • Regional Sales Representative
  • RR Donnelly: Moore Wallace Business Communication Services, Washington, DC
  • Outsourcing – Variable Print & Mail Services (Data Center Output)
  • Responsible for all sales activity within the DC and Northern Virginia metro area.
  • Managed an existing client base of 30+ accounts, representing in excess of $2 million in annualized revenue.
  • Closed a new opportunity within 4 months of hire date.
  • Negotiated contract renewals exceeding $1 million in annualized revenue.
  • Major Account Executive
  • UPS Mail Innovations, Washington, DC
  • Outsourcing – Hybrid Mail Services
  • Responsible for all sales activity within the Southeast Region, with an annual budget of $12 million.
  • Initiated and closed the company’s largest sale in 2001.
  • Ranked #1 Major Account Executive in the U.S. in 2001.

Timeline

Global Client Director, EY

ServiceNow
07.2024 - Current

Global Enterprise Account Executive, MSP

ServiceNow
07.2018 - 07.2024

Senior Director, Sales & Operations, Eastern U.S.

Canon Solutions America
01.2015 - 07.2018

Senior Director, National Sales

Canon Solutions America
01.2012 - 12.2014

Regional Director

Canon Solutions America
01.2008 - 12.2011

Regional Sales Manager

Canon Solutions America
09.2006 - 01.2008

Account Executive

Canon Solutions America
07.2004 - 09.2006

BA - Government and Politics

George Mason University

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