John Green
Summerville,SC
Summary
Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
IT Product Manager
Boeing
01.2022 - Current
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Managed product demonstrations and testimonials for performance evaluation.
- Analyzed metrics to measure product performance.
- Maintained positive vendor relations to build strong partnerships.
- Coordinated design meetings and decisions with internal departments and teams.
- Reduced project downtime with quality product inspections.
Systems Engineer
M.C. Dean, Inc.
06.2018 - 01.2022
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Suggested and implemented new of mission-critical electronic security systems, continuously checking for accuracy and functionality during changes.
- Performed integration readiness analyses of systems designed for installation into existing assets.
- Led server infrastructure development, quality assurance, staging and production systems.
- Applied leading theories and concepts to development, maintenance, and implementation of information security standards, procedures, and guidelines.
- Conducted security audits to identify vulnerabilities.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Documented system configuration, mapping and processes.
Operations Support Systems Engineer
Windstream
05.2016 - 04.2017
- Developed and maintained standardized operating procedures for numerous functions and tasks to streamline support operations.
- Researched and identified solutions to technical problems.
- Analyzed operability requirements for upgrades and new software installations.
Education
Master of Science - Data And Information Management
Radford University
Radford, VA05.2018
Bachelor of Science - Computer Science And Technology
Radford University
Radford, VA05.2017
Skills
- Product Development
- Critical Thinking
- Project Management
- Business Planning
- Stakeholder Relations
- Documentation Management
- Gathering Requirements
- SQL, Tableau, Python
- Technical Support
- Roadmap Development
- Data Analytics
- KPI Tracking
- Product LifeCycle Management
- Agile Work Processes
- Product Management and Branding
- Vendor Selection
Timeline
IT Product Manager
Boeing
01.2022 - Current
Systems Engineer
M.C. Dean, Inc.
06.2018 - 01.2022
Operations Support Systems Engineer
Windstream
05.2016 - 04.2017
Master of Science - Data And Information Management
Radford University
Bachelor of Science - Computer Science And Technology
Radford University
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