John Guardino
Publix Supermarkets
Cedar Bluff,AL
31
years of professional experience
Results-oriented Restaurant Manager with a strong background in daily operations and customer experience enhancement. Expertise in employee training, inventory oversight, and health compliance. Capable of managing diverse business functions while fostering a positive workplace culture to boost retention.
Dedicated leader with a comprehensive background in all areas of restaurant management. Proven success as owner/operator in multiple business'.
Work History
Publix Meat Manager
11 Years 9 Months- Oversaw daily meat department operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on proper meat handling techniques and customer service practices.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
- Analyzed sales data to forecast trends, adjusting inventory strategies accordingly to meet customer demand.
- Led team meetings focused on performance improvement, fostering a culture of continuous learning and development.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
- Enhanced meat department sales by ensuring proper product display and presentation.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
Restaurant Manager
4 Years 9 Months- Oversaw daily restaurant operations, ensuring exceptional customer service and efficient workflow.
- Developed staff training programs to enhance team performance and improve service standards.
- Analyzed financial reports to adjust pricing strategies and improve profitability margins.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Established vendor relationships to secure quality ingredients at competitive prices.
- Led health and safety compliance efforts, maintaining high sanitation standards throughout the establishment.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service's.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Owner/Operator
8 Years 10 Months- Managed daily operations, ensuring high-quality meat products and customer satisfaction.
- Developed and implemented inventory control systems to optimize stock levels.
- Oversaw financial management, including budgeting, forecasting, and expense control.
- Trained and mentored staff on quality standards and food safety regulations.
- Directed marketing initiatives to increase brand awareness and drive sales growth.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed business plan, processes and procedures to provide superior products and service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Operated with safety and skill to avoid accidents and delays.
Owner/Operator
5 Years- Spearheaded development and management of restaurant concept; transforming it into a multi-million dollar enterprise.
- Managed restaurant inventory, ensuring optimal stock levels and reducing waste through efficient ordering practices.
- Trained and mentored staff on best practices in food safety and customer service excellence.
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
- Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
- Negotiated favorable lease terms for the restaurant location resulting in reduced overhead costs and increased profitability.
- Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
Restaurant Manager
1 Year 8 Months- Managed daily restaurant operations and maintained compliance with health and safety regulations.
- Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Cultivated strong vendor relationships to ensure quality inventory procurement and cost management.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Set clear expectations and created positive a a working environment for employees.
- Promoted a a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw balancing of cash registers, reconciled transactions, and deposited the the establishment's earnings to the bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
Education
High School Diploma
- National Honors Society
- Relevant Coursework: Business management and Business Lae
Skills
Inventory management
Health code compliance
Restaurant operations expertise in all areas
Customer engagement
Order management
Budget management
BOH and FOH operations
POS system operations and maintenance
Financial oversight
Hands on management daily
Timeline
Publix Meat Manager
Publix Supermarkets
11.2014 - CurrentRead More
Restaurant Manager
Fresh Made Kitchen
02.2010 - 11.2014Read More
Owner/Operator
Malverne Village Prime Meats
03.2001 - 01.2010Read More
Restaurant Manager
Chili's Restaurant
05.1999 - 01.2001Read More
Owner/Operator
Jonathan's New York Deli and Grill
02.1996 - 02.2001Read More
Valley Stream Central High School
High School Diploma
Read More