JOHN HACSI
Myrtle Beach,US
Summary
Accomplished professional with over 7 years of experience in financial services and retail management, specializing in cash handling, conflict resolution, and regulatory compliance. Demonstrates a visionary approach to enhancing customer satisfaction and operational efficiency through advanced skills in banking and store management. Committed to fostering innovation and excellence in customer service, leveraging expertise to drive success in dynamic environments.
Overview
9
9
years of professional experience
Work History
Personal Banker
United Community Bank
Murrells Inlet, SC
08.2025 - 09.2026
- Built strong customer relationships through personalized banking solutions.
- Analyzed financial needs to recommend appropriate products and services.
- Streamlined account opening processes to enhance efficiency and reduce wait times.
- Conducted regular training sessions on new banking technologies and systems.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Resolved client disputes with empathy and efficiency, restoring confidence in banking services.
Teller
Wells Fargo Bank
Myrtle Beach, SC
11.2023 - 05.2025
- Assisted in achieving legal compliance by accurately negotiating orders. Supported accuracy and trust through careful cash counting practices. Facilitated better order negotiations that enhanced operational efficiency.
- Reviewed and approved significant transactions while addressing discrepancies to improve overall financial precision.
- Facilitated training for new tellers to enhance teamwork and ensure branch compliance.
- Evaluated transactions to identify potential risks and implemented measures to enhance regulatory compliance.
- Achieved high levels of customer satisfaction by resolving inquiries effectively. Built strong customer loyalty through the delivery of tailored solutions. Enhanced overall service experience by proactively addressing customer needs.
- Provided personalized financial solutions, effectively addressing customer inquiries and reinforcing trust and loyalty in the banking relationship.
ASSISTANT STORE MANAGER
Circle K
Myrtle Beach, SC
06.2019 - 11.2023
- Managed weekly schedules, improving team efficiency and reducing conflicts.
- Addressed payroll issues, ensuring accurate and timely employee compensation.
- Utilized software tools to streamline operations and enhance productivity.
- Resolved diverse challenges, fostering a collaborative and supportive environment.
- Streamlined inventory audits, identifying discrepancies and implementing corrective actions, leading to improved stock accuracy and reduced losses.
- Analyzed sales data trends to inform inventory decisions, resulting in timely restocking and minimizing out-of-stock situations.
- Fostered a positive team environment by promoting open communication, enhancing staff morale and collaboration.
SALES ASSOCIATE/CUSTOMER SERVICE
Once Upon a Child
Myrtle Beach, SC
03.2018 - 10.2019
- Monitored team performance, resolved customer issues, enhanced service quality.
- Managed inventory, ensured optimal product availability, improved sales operations.
- Handled cash transactions, maintained accuracy, increased financial accountability.
- Streamlined inventory management processes, ensuring timely restocking and minimizing stock discrepancies, leading to noticeable gains in sales efficiency.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC05.2017
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Client relationship management
- Cash handling
- Fraud prevention
- Banking policies and procedures
- Account maintenance
- Regulatory compliance
Interests
Little fun fact is I am a classically trained trumpet player and spent most of my childhood and early teens performing professional concerts!, My family also owned a pet store while I was growing up so animal science and care is also right up my alley!
Timeline
Personal Banker
United Community Bank
08.2025 - 09.2026
Teller
Wells Fargo Bank
11.2023 - 05.2025
ASSISTANT STORE MANAGER
Circle K
06.2019 - 11.2023
SALES ASSOCIATE/CUSTOMER SERVICE
Once Upon a Child
03.2018 - 10.2019
High School Diploma -
Carolina Forest High School