JOHN HAIGH
Minneapolis,MN
Summary
Sales manager with a proven track record in exterior building sales, focused on team development and revenue growth. Improved sales performance through targeted training and strategic upselling. Increased project value and customer satisfaction through consultative account management.
Overview
8
8
years of professional experience
Work History
Sales Manager
Roof Ninja Services
Brooklyn Park, Minnesota
03.2026 - 09.2026
- Trained and mentored a team of 5 sales representatives, enhancing product knowledge and closing skills.
- Identified upselling and cross-selling opportunities, increasing project value and revenue potential.
- Recruited and hired sales representatives, enhancing team capabilities and effectiveness.
- Analyzed territory performance data to pinpoint improvement areas and adjust strategies accordingly.
- Resolved customer complaints promptly, ensuring high levels of satisfaction.
- Reported directly to company ownership, delivering insights on team performance and strategic recommendations.
Sales Manager
Sunrise Remodelers
Saint Paul, MN
01.2022 - 01.2025
- Trained and mentored a team of 5 sales representatives, enhancing product knowledge and closing skills.
- Identified upselling and cross-selling opportunities, increasing project value for clients.
- Recruited and hired sales representatives, enhancing overall team capabilities.
- Resolved customer complaints promptly, ensuring high levels of satisfaction.
- Analyzed territory performance data to pinpoint improvement areas and adjust strategies accordingly.
- Reported directly to company ownership, delivering insights on team performance metrics.
Sales Representative | Customer Design Consultant
Keyprime Inc.
Golden Valley, MN
01.2020 - 01.2022
- Managed projects from contract acquisition to final walkthrough, negotiating with insurance for supplements to maximize client satisfaction.
- Negotiated and secured upgrades beyond insurance-approved work, enhancing project value.
- Established rapport with homeowners, fostering trust and accurately identifying needs.
- Set realistic expectations during the production process, effectively minimizing potential dissatisfaction.
Sales Representative (SR1)
Legacy Restoration
Plymouth, MN
01.2019 - 01.2020
- Negotiated and closed upgrades beyond insurance-approved work to enhance project value.
- Managed projects from contract acquisition to final walkthrough, negotiating effectively with insurance companies to ensure project alignment.
- Established rapport with homeowners to build trust and accurately assess needs.
- Set realistic customer expectations, minimizing dissatisfaction during production.
Education
Bachelor's degree - Communications & Psychology
Arizona State University
Tempe, AZ01-2005
Skills
- Sales strategies
- Sales performance
- Deal closing
- Sales coaching
- Customer relationship management
- Sales analytics
- Sales forecasting
- Territory and account management
- Revenue optimization
- Project management
- Project bidding
- Home assessment
- Xactimate
- Microsoft Office
- Spreadsheets
- Customer engagement
- Client needs assessment
Personal Information
Title: SALES MANAGER
PROFESSIONAL DEVELOPMENT
- Hagg Certified
- Grosso University Sales Training 2024
Timeline
Sales Manager
Roof Ninja Services
03.2026 - 09.2026
Sales Manager
Sunrise Remodelers
01.2022 - 01.2025
Sales Representative | Customer Design Consultant
Keyprime Inc.
01.2020 - 01.2022
Sales Representative (SR1)
Legacy Restoration
01.2019 - 01.2020
Bachelor's degree - Communications & Psychology
Arizona State University