Summary
Overview
Work History
Education
Skills
Certification
Knowledge Base
Personal Information
Timeline
Generic

John Cutbirth

Cypress,USA

Summary

Results-driven sales manager with extensive experience in leading high-performing teams and exceeding sales targets. Proven track record of implementing innovative strategies that enhance market share and drive revenue growth. Strong leadership and strategic planning skills contribute to improved sales performance and customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Manager

Loyalty Plumbing
Cypress, TX
04.2025 - Current
  • Oversaw daily operations of sales department, supervising staff to achieve departmental goals.
  • Trained and mentored junior sales personnel to enhance performance and drive results.
  • Provided technical support to customers, addressing inquiries about product features effectively.
  • Developed competitive pricing strategies to maximize profits while maintaining market relevance.

Customer Service Technician

Olshan Foundation Solutions
Houston, TX
07.2024 - 04.2025
  • Assessed potential foundation damage at client residences to identify key issues.
  • Developed solutions to resolve foundation failures effectively.
  • Presented comprehensive repair plans to clients, addressing concerns and objections.
  • Facilitated sales of repair services and coordinated installation setups.
  • Managed customer base to ensure high levels of satisfaction.
  • Maintained strong relationships with clients and installation crews through regular communication.

Service Manager

Deuce Plumbing and Drains
Baytown, TX
06.2023 - 05.2024
  • Assisted technicians in field diagnostics and sales of large projects.
  • Coached technicians on constructing and presenting proposals effectively.
  • Managed secured jobs from initiation through completion.
  • Addressed customer concerns regarding ongoing and completed projects.
  • Cultivated relationships with American Home Shield to enhance collaboration.
  • Oversaw daily operations while adhering to company budget.
  • Monitored scheduling for service calls and installations to optimize efficiency.

Field Supervisor/Sales

Grand Oaks Plumbing and Drain
Spring, TX
07.2021 - 06.2023
  • Facilitated diagnostic support and sales for large-scale field projects.
  • Coached technicians on proposal development and presentation strategies.
  • Managed secured projects from initiation to successful completion.
  • Addressed customer concerns for ongoing and completed projects to ensure satisfaction.

Field Supervisor/ Sales

PIONEER PLUMBING
Humble, TX
03.2020 - 07.2021
  • Facilitated diagnostics and sales of large projects for field technicians.
  • Coached technicians in constructing and presenting effective proposals.
  • Managed execution of secured jobs from initiation to completion.
  • Addressed customer concerns related to ongoing and completed projects.

Sales Technician

Vintage Plumbing
Cypress, TX
09.2018 - 03.2020
  • Diagnosed plumbing issues to pinpoint root causes and recommend effective solutions.
  • Executed smaller on-site installations while coordinating crews for larger plumbing projects.
  • Communicated with home warranty companies to validate coverage under homeowner policies.
  • Provided comprehensive solutions to resolve current plumbing challenges and prevent future issues.

Senior Sales Consultant

Hestia Home Services
Houston, TX
09.2017 - 06.2018
  • Conducted visits to potential clients seeking partial or complete home remodels.
  • Assisted homeowners in designing effective remodel solutions.
  • Measured dimensions and gathered client preferences to develop precise proposals.
  • Presented detailed proposals to clients, successfully securing business contracts.
  • Maintained regular communication with homeowners, addressing inquiries throughout project execution.

Sales Manager

John Moore Services
Houston, TX
01.2016 - 09.2017
  • Coached technicians from plumbing, electrical, and renovation fields on effective customer interactions.
  • Assisted technicians in developing accurate estimates and presenting proposals professionally.
  • Conducted call-by-call coaching for field technicians to enhance performance.
  • Managed scheduling and payroll processes for electrical department operations.
  • Developed improvement plans for underperforming technicians to drive productivity.
  • Supported implementation of improvement plans to ensure measurable results.
  • Guided technicians in setting achievable goals and maintaining accountability.
  • Communicated with dissatisfied homeowners to identify and resolve perceived issues.

Education

None -

Lone Star College System
Cypress, TX

Skills

  • Communication skills
  • Time management
  • Microsoft Office suite
  • Training and development
  • Email management
  • Analytical skills
  • Territory management
  • Plumbing expertise
  • Organizational skills
  • Interviewing techniques
  • Customer service excellence
  • CRM proficiency
  • Sales strategies
  • B2B sales expertise
  • Sales management
  • Phone etiquette proficiency
  • Management principles
  • English proficiency
  • Direct sales techniques
  • Negotiation skills
  • Inside sales tactics
  • Marketing strategies
  • Word processing expertise
  • Outside sales experience
  • Field service knowledge

Certification

  • Tradesman Plumbing License, 02/01/13, Present
  • Driver's License

Knowledge Base

  • Excellent Communication Skills
  • Task Oriented
  • Fast Learner
  • Organized
  • Team Player
  • Dedicated
  • Positive
  • Self Motivated
  • Fair
  • Problem Solver
  • Critical Thinker
  • High Integrity

Personal Information

Authorized To Work: Yes

Timeline

Sales Manager

Loyalty Plumbing
04.2025 - Current

Customer Service Technician

Olshan Foundation Solutions
07.2024 - 04.2025

Service Manager

Deuce Plumbing and Drains
06.2023 - 05.2024

Field Supervisor/Sales

Grand Oaks Plumbing and Drain
07.2021 - 06.2023

Field Supervisor/ Sales

PIONEER PLUMBING
03.2020 - 07.2021

Sales Technician

Vintage Plumbing
09.2018 - 03.2020

Senior Sales Consultant

Hestia Home Services
09.2017 - 06.2018

Sales Manager

John Moore Services
01.2016 - 09.2017

None -

Lone Star College System

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