John Hall
South Holland,IL
Summary
Proven Security Officer with a track record of enhancing safety at Hubbard Inn by conducting regular patrols and leveraging expertise in threat assessment and management. Skilled in report writing and fostering trust, demonstrated ability to improve customer satisfaction and client well-being through effective communication and physical fitness.
Overview
7
7
years of professional experience
Work History
Security Officer
Hubbard Inn
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Delivery Driver
Elite Xpress (Amazon)
06.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Telemarketer
AmeriCall
02.2018 - 04.2020
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Informed current and prospective customers of promotions and new or upgraded products.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered questions about company offerings with knowledgeable responses about products and services.
LST(Life Skills Therapist)
Neuro Restorative
09.2017 - 01.2019
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
Education
No Degree -
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Morgan Park High School
Chicago, IL06.2007
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Physical Fitness
- Threat Assessment
- Threat Management
Timeline
Security Officer
Hubbard Inn
03.2023 - Current
Delivery Driver
Elite Xpress (Amazon)
06.2021 - Current
Telemarketer
AmeriCall
02.2018 - 04.2020
LST(Life Skills Therapist)
Neuro Restorative
09.2017 - 01.2019
No Degree -
College of DuPage
High School Diploma -
Morgan Park High School